Henry Vander Vennet Email & Phone Number

Austin, Texas Metropolitan Area

Austin, Texas, United States

- All audits include data analysis, fraud and control risk assessments, conducting and documenting interviews, and testing against criteria (government code, laws, internal policies and procedures, etc.).- Performed an audit regarding contract management and compliance at the Texas Civil Commitment Office.- Performed an audit regarding financial processes.

Austin, Texas

- Operate valet for restaurants, condominiums, and private events- Provide parking services to over 50 customers each shift while maintaining professionalism, positivity, perseverance, and strong communication- Manage all sales transactions from various payment methods and reconcile recording against cash deposited- Create policy and procedure documents.

- Held a direct reporting line to the CEO of a dynamic and expanding company, exemplifying a position of trust and responsibility at the highest level.- Prepared and maintained accuracy of the Company’s financial, budgeting, and forecasting reports, including ad hoc projects based on analysis and demand.- Reconciled recording against cash balances.

Austin, Texas, United States

- Asset Protection, Loss Prevention- Secured premises and monitored on-site activity via surveillance systems and vehicle/foot patrol- Recorded documentation about observations and interactions- Reported any suspicious activities to the authorities

Austin, Texas

- Elevated customers’ experiences by providing excellent customer service and sales techniques- Exceeded sales quotas- Implemented health and safety precautions prior to opening/closing the store

Austin, Texas

- Acknowledged as a top achiever for consistently achieving the highest volume of call resolutions over three consecutive months.- Oversaw outbound communications and active cases to expediently address customer inquiries.- Conducted thorough investigations into case issues, implementing necessary fixes.- Elevated critical matters to upper management for.

Austin, Texas

- Operated inbound communications to proficiently address and resolve technology-related issues- Implemented stringent security protocols to safeguard confidential customer data- Documented customers' inquiries and concerns systematically.- Delivered tailored feedback to customers in accordance with troubleshooting directives.- Generated comprehensive.

Austin, Texas

* Worked only over the summertime (exempt 2016 -- see ClubCorp)- Ensured the safety of all swimmers in and around the pool area- Managed a team of lifeguards during opening/closing shifts- Conducted daily reports, including emergency/medical reports for injuries- Complied with EMS and Police directions when emergencies occurred

Westlake Country Club

* Invited (formerly known as ClubCorp)* Westlake Country Club (formerly known as Lost Creek Country Club)- Cleaned and restocked golf carts- Operated golf carts around the course for daily operation and inspection purposes- Operated the range picker for range bag restocking and cleaner design- Promptly greeted guests upon arrival for bag loadings onto golf.

Participated in a Mentorship program in high school, which helped introduce me to Excel and Salesforce.

Bachelor Of Business Administration - Bba, Accounting

Activities and Societies: Accounting ClubGraduated cum laude

Business Administration And Management, General

Finance

Activities and Societies: Delta Sigma Phi (ΔΣΦ)

High School Diploma

Activities and Societies: Yearbook Staff - Sports Editor

Education record

Activities and Societies: Yearbook Staff