Will Whitehead Email & Phone Number

Durham, NC, US

Helping make sales tax less taxing.

Redmond, Washington, US

• Architect, design and build Azure cloud based solutions to replace and complement existing on premise services. Worked with the following Azure technologies: o Azure AD o Web Sites o Storage Blobs o Redis Cache o.
• Responsible for the architecture, design and development of a web service layer that allows multiple systems and application throughout Microsoft to access SAP services
• Responsibilities include: Development and maintenance of web services based on business requirements. o Authoring automated unit/integration tests. o Build generations. o Overall architecture improvements by.
• Visual Studio/C#, ASP.Net/Web Api, WCF, MS Test, Sitrion, SAP

Redmond, Washington, US

• Responsible for development work on the incident management system used by Microsoft’s Commercial Technical Support group. Responsibilities include architecting the design of the new WPF based client and the design and.
• Development release lead. Responsibilities included: o Providing input to technical designs. o Running daily development scrums, to track status, issues and risks. o Monitoring code reviews to ensure they were.
• Peer mentoring of other developers, working directly with them to provide technical guidance and direction.

Redmond, Washington, US

• I was part of the solution architecture team that conducted a build vs. buy study for a new incident management system to be used by Microsoft’s Commercial Technical Support group.
• Responsibilities included:  o Evaluation of the current Customer Support Services application portfolio to understand their capabilities and the possibility of integrating those capabilities within the new platform..

Redmond, Washington, US

• Worked in multiple developer roles during this time including: Design and development of a new commercial support call tracking system.
• Responsibilities included  o UX design and UI development in C#, Windows Forms.  o Data modeling and T-SQL development. Database development for Clarify, Microsoft’s product support call tracking system.
• Responsibilities included:  o Data modeling and T-SQL development. Development of a contract management system.
• Responsibilities included  o Web site design and development using ASP.Net and C#  o Database development in T-SQL

Redmond, Washington, US

During this period I support and developed on multiple internal Microsoft IT applications including:  o Clarify: Responsible for troubleshooting and diagnostics of Microsoft’s incident management system, with primary focus on performance diagnostics.  o KB Query: Responsible for the development, deployment and support of the Microsoft’s knowledgebase.

Details available on request.

Details available on request.

Certification In C And C++ Programming

B.S. Business Administration, Information Technology