Wicharn Phoomphiphat Email & Phone Number

Phuket, Thailand

Phuket, Thailand

Kathu, Phuket, Thailand

Phuket, Thailand

Phuket, Thailand

Phuket, Thailand

Phuket, Thailand

- Greets the VIP guests of the hotel, performs special services for VIP Guest’s.- Checks cleanliness of lobby and public areas, lights and as well as front office staff in proper and orderly appearance and behavior.- Checks on registration cards of arriving guests and ensures all information must be filled on each cards either by Guest Service Agent or the guests.- Co-ordinates with all departments concerned in order to maintain Front Office functions properly.- Handles guest… Show more - Greets the VIP guests of the hotel, performs special services for VIP Guest’s.- Checks cleanliness of lobby and public areas, lights and as well as front office staff in proper and orderly appearance and behavior.- Checks on registration cards of arriving guests and ensures all information must be filled on each cards either by Guest Service Agent or the guests.- Co-ordinates with all departments concerned in order to maintain Front Office functions properly.- Handles guest complaints and other related problems and reports on Manager’s log book.- Assists reception, business center, cashier, concierge and bell during them busy.- Answers guests inquire and attend to guest need.- Approves and sign for allowances, rebates etc., as required by Front Office Cashier.- Approves the working schedule for the front office attendants and submits them to front office manager.- To responsible for night operation during the absence of Night Manager.- To conduct team training. Show less

Phuket, Thailand

- Greets the VIP guests of the hotel, performs special services for VIP Guest’s.- Checks cleanliness of lobby and public areas, lights and as well as front office staff in proper and orderly appearance and behavior.- Checks on registration cards of arriving guests and ensures all information should be filled on each cards either by Guest Service Agent or the guests.- Co-ordinates with all departments concerned in order to maintain Front Office functions properly.- Handles guest… Show more - Greets the VIP guests of the hotel, performs special services for VIP Guest’s.- Checks cleanliness of lobby and public areas, lights and as well as front office staff in proper and orderly appearance and behavior.- Checks on registration cards of arriving guests and ensures all information should be filled on each cards either by Guest Service Agent or the guests.- Co-ordinates with all departments concerned in order to maintain Front Office functions properly.- Handles guest complaints and other related problems and reports on Manager’s log book.- Assists reception, business center, cashier, concierge and bell captain during them busy.- Answers guest inquires and attend to guest need.- Approves and sign for allowances, rebates etc., as required by Front Office Cashier.- To responsible for front office operation during the absence of Front Office Manager.- To responsible for night operation during the absence of Night Manager.- Approves the working schedule for the front office attendants and submits them to front office manager.- To make sure point has credit to guest account who were ACCOR member and book direct to ACCOR center or hotel.- To conduct team training. Show less

Phuket, Thailand

- Ensure outstanding customer care at all times.- Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns.- Uses suggestive selling techniques to sell room nights, increase occupancy and revenue.- Train, direct the work of, resolve issues/problems and coach and counsel the front desk team members to ensure a quality operation.- Resolve customer issues, complaints, problems in a quick, efficient manner to maintain a high level of… Show more - Ensure outstanding customer care at all times.- Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns.- Uses suggestive selling techniques to sell room nights, increase occupancy and revenue.- Train, direct the work of, resolve issues/problems and coach and counsel the front desk team members to ensure a quality operation.- Resolve customer issues, complaints, problems in a quick, efficient manner to maintain a high level of customer satisfaction and quality service.- Allocate rooms to expected arrivals after checking the guest preferences and special requests.- Cross Check all billing instructions are correctly updated - Supervise the operations of the front desk to ensure an optimal level of service and hospitality is provided to the guests.- Ensure Front office log book and hotel log book is always updated and action.- Takes responsibility in the absence of the Duty Manager. Show less

Phuket, Thailand

- Register guests and assigns rooms. Accommodates special requests whenever possible.- Knows room locations, types of rooms available, and room rates.- Uses suggestive selling techniques to sell rooms and to promote other services of the hotel.- Coordinates room status updates with the housekeeping department by notification housekeeping of all check outs, late checkouts, early check-in, special requests, and day use rooms.- Process guest check-outs.- Performing cashier… Show more - Register guests and assigns rooms. Accommodates special requests whenever possible.- Knows room locations, types of rooms available, and room rates.- Uses suggestive selling techniques to sell rooms and to promote other services of the hotel.- Coordinates room status updates with the housekeeping department by notification housekeeping of all check outs, late checkouts, early check-in, special requests, and day use rooms.- Process guest check-outs.- Performing cashier related functions like posting charges to guest accounts, raising paid out's, currency exchange.- Reports any unusual occurrences or requests to the manager or assistant manager. Show less