Wicky Leung, Bba Email and Phone Number
Wicky Leung, Bba work email
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Wicky Leung, Bba personal email
With over 10 years of experience in IT project management and operations optimization, Wicky focuses on delivering tangible and high quality results for eCommerce and Saas clients at Imagine Better Solution. Using his in-depth understanding of tech, including various databases, systems and applications, he creates, implements and manages SOPs that are continuously improving alongside businesses as they grow and scale. Optimizing project plans, lead times, and quality of work are some of his major professional strengths as he applies the best of AGILE in order to actualize business potentials.
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Technical Project ManagerImagine Better SolutionsVancouver, Bc, Ca
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Technical Project ManagerImagine Better Solutions Nov 2020 - PresentVancouver, British Columbia, CanadaAt Imagine Better Solutions, we’re focused on People, Design and Technology. Fostering your unique concepts from brand to market, while aligning the right people and culture in place to scale your business in time.We’re here to help you build a brand cohesive approach to people, marketing, web presence & e-Commerce with the right course of action to take you to where you want to go.Let us take you on a journey of discovery with a visionary strategy to engage your people, your consumers and your digital audience. Imagine, a one-stop-shop for all of your Design, Marketing, HR, Web and IT needs. We’re here to unify business solutions for your ease of management.With over 25 years of combined consulting practice from our leaders, we are here to make strategic waves to propel you towards your optimal business potential! -
Operations ManagerSuperprem Industries 2017 - Nov 2020- Created and implemented SOPs for operation to be streamlined and optimized by leveraging technology to the fullest- Managed order processing and tracking across Sales teams in Canada, including Montreal and Calgary- Led an expanding team of sales processing agents and the Warehouse team in ensuring that customers are receiving high quality deliverables, on-time and on-target- Ensured Health & Safety protocols are followed by the Warehouse Team- Improved operational efficiency by focusing efforts on Acumatica and internal communication- Successfully improved lead times and procurement efficiency -
It Manager, Governance & PoliciesSuperprem Industries 2016 - 20171231 Burdette St.- Mapped ops requirement of ERP and qualified Acumatica as preferred vendor- Configured and implemented Acumatica's Distribution Suite and Finance Suite as SME- Created custom configurations in Acumatica, including added screens (ex: Generic Inquires, Dashboards, and Pivot Tables) and Inventory Management- Implemented SOPs for best-practice in Acumatica for all user types, including formal training and creation of user-specific Policies & Procedures- Managed and standardized processes for reporting and troubleshooting, including system workarounds- Configured and maintain User Permissions and Access- Audited system use upon implementation and followed scheduled audits procedures- Support other IT needs as required, including PC, server, system and web maintenance
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Rma Processor & Product ExpertSuperprem Industries 2014 - 2016- Subject Matter Expert in Product, including responding to inquiries from customers, vendors and prospects- Processed Return Merchandise Authorization (RMAs) for customers within product warranty period- Provided internal consultation to streamline RMA process and order processes- Focused on ensuring excellence in Customer Experience and Success
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Operations Support (Delivery & Warehouse)Superprem Industries Jul 2011 - Aug 2013- Created and Implemented optimized SOPs for Warehouse and Product Delivery Process- Processed product orders by completing delivery as planned by Sales Team- Unloaded products and tracked inventory in a streamlined process- Completed packing and repackaging tasks- Ensured upkeep of warehouse, including following Health & Safety protocol are followed
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Store Manager (Interim)Purplegrape Wineworks Jun 2012 - Jul 2012555 W 12Th, Vancouver- Managed opening and closing procedures for operations- Scheduled and coordinated customer visits- Processed sales orders to completion- Provide customer service and maintain customer relations
Wicky Leung, Bba Skills
Wicky Leung, Bba Education Details
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Business Administration -
Business Information Technology Management
Frequently Asked Questions about Wicky Leung, Bba
What company does Wicky Leung, Bba work for?
Wicky Leung, Bba works for Imagine Better Solutions
What is Wicky Leung, Bba's role at the current company?
Wicky Leung, Bba's current role is Technical Project Manager.
What is Wicky Leung, Bba's email address?
Wicky Leung, Bba's email address is wi****@****rem.com
What schools did Wicky Leung, Bba attend?
Wicky Leung, Bba attended British Columbia Institute Of Technology, British Columbia Institute Of Technology.
What are some of Wicky Leung, Bba's interests?
Wicky Leung, Bba has interest in Volleyball, Paintball, Badminton, Snowboarding, Trying New Restaurants, Event Shows, Go Kart, Cycling, Technology News, Windsurfing.
What skills is Wicky Leung, Bba known for?
Wicky Leung, Bba has skills like Microsoft Excel, Customer Service, Time Management, Project Planning, Data Entry, Problem Solving, Teamwork, Asp.net, Research, Microsoft Access, Reliability, Microsoft Word.
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