Widya Permana Email & Phone Number

Greater Jakarta Area, Indonesia

Jakarta

Jakarta

Report to COO• Responsible for managing Markets Operations, Loan Operations, Trade & Supply Chain Operations, Payment & Cash Operations, Payment & Cash Services and Transaction Management that is responsible for credit & legal documentations• Ensured the whole bank-wide operations running efficiently & promote process improvement across all units• Centralized most of operations functions to improve control and risk while maintaining service level to customers• Managed operating costs within the approved budget• Promoted staff development through continuous training to improve hard and soft skills

Jakarta

Reported to CEO• Managed the whole Operations units, IT operations & infrastructure, General Admin including logistics, procurement and property management to ensure smooth bank operations• Reported to the regular board of directors meeting on technology and operational matters • Responsible for the whole budgeting process for T&O and managed the actual costs within the approved budget• Reviewed quality metrics showing volumes, productivity, costs, KRIs, quality score card (defects/errors) and initiatives/project status• Signed-off any new products documentation and standard operating procedures

Jakarta

Reported to and deputized Director – Head of Technology and Operations (T&O)• Responsible for managing Treasury & Markets Operations, Trade & Loan Operations, Payment Operations, Custody Operations and Branch Operations• Supervised 180 staff across operations departments and branch operations• Managed departmental costs as per approved budget• Reviewed quality metrics showing volume, productivity, costs, KRIs, quality score card (defects/errors) and initiatives/project status• Reviewed and agreed Service Level Agreements (SLAs) with business partners to deliver excellent service to internal and external clients• Completed a robust Control Self Assessment (CSA) regularly

Hong Kong

Reported to and deputized Head of Asia Capital Markets Operations• Led a new set-up team to control and to co-ordinate capital markets operations covering Asian branches stretching from Mumbai, Shanghai, Seoul, Taipei, Singapore and Bangkok• Co-ordinated and assisted Asian capital markets operations in deploying new capital markets systems, dealing with structured products and consolidating regional operations statistics• Supervised the capital market operations of Hong Kong and Singapore branches in managing treasury products arranging from FX and money market to derivatives products such as IRS, CIRS, FRA, interest rate option, interest rate futures, FX options and equity options• Established and maintained appropriate control and procedures which could be applied locally and regionally for operational efficiency

Jakarta

Reported to Operations Director in managing treasury operations, validating transactions and checking trade confirmations. Ensured proper settlements of trades whilst complying with internal control requirements

Non-Degree, Customer-Focused Innovation

Palo Alto, California, US

Non-Degree, Ai Application For Growth

Virtual Program

Non-Degree, Leading Digital Business Transformation

Lausanne, Switzerland

Master Of Business Administration (Mba), Finance

Bachelor'S Degree, Economics