* Substantiates applicants' skills by administering and scoring tests. * Schedules examinations by coordinating appointments. * Welcomes new employees to the organization by conducting orientation. * Provides payroll information by collecting time and attendance records. *Submits employee data reports by assembling, preparing, and analyzing data. * Maintains employee information by entering and updating employment and status-change data. * Provides secretarial support by entering, formatting, and printing information; organizing work; answering the telephone; relaying messages; maintaining equipment and supplies. *Maintains employee confidence and protects operations by keeping human resource information confidential. *Maintains quality service by following organization standards. *Maintains technical knowledge by attending educational workshops; reviewing publications. *Contributes to team effort by accomplishing related results as needed.

Serves customers by selling products; meeting customer needs.Sales Representative Job Duties. * Services existing accounts, obtains orders, and establishes new accounts by planning and organizing daily work schedule to call on existing or potential sales outlets and other trade factors. Adjusts content of sales presentations by studying the type of sales outlet or trade factor. * Focuses sales efforts by studying existing and potential volume of dealers. * Submits orders by referring to price lists and product literature. * Keeps management informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual territory analyses. * Monitors competition by gathering current marketplace information on pricing, products, new products, delivery schedules, merchandising techniques. * Recommends changes in products, service, and policy by evaluating results and competitive developments. * Resolves customer complaints by investigating problems; developing solutions; preparing reports; making recommendations to management. * Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies. * Provides historical records by maintaining records on area and customer sales. * Contributes to team effort by accomplishing related results as needed.

Serves customers by determining requirements; answering inquiries; resolving problems; fulfilling requests; maintaining database. also : * Determines requirements by working with customers. * Answers inquiries by clarifying desired information; researching, locating, and providing information. * Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems. * Fulfills requests by clarifying desired information; completing transactions; forwarding requests. Sells additional services by recognizing opportunities to up-sell accounts; explaining new features. * Maintains call center database by entering information. * Keeps equipment operational by following established procedures; reporting malfunctions. * Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.Customer Focus, Customer Service, Data Entry Skills, Listening, Phone Skills, Verbal Communication, Building Relationships, People Skills, Interpersonal Savvy, Problem Solving, Multi-tasking.

Serves customers by providing product and service information; resolving product and service problems.also : * Attracts potential customers by answering product and service questions; suggesting information about other products and services. * Opens customer accounts by recording account information. *Maintains customer records by updating account information. *Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.