As a Revenue Manager, I develop and implement revenue management strategies for Outpost's cluster of properties to maximize revenue and occupancy, also conduct in-depth analysis of market trends, demand patterns, and competitor pricing to identify revenue optimization opportunities.I'm responsible for regularly reviewing and adjusting pricing, inventory availability, property details, and system details in all distribution channels, including OTAs (Online Travel Agencies), direct bookings, PMS, and corporate partnerships. Utilize revenue management systems and tools to analyze data, forecast demand, and make informed pricing decisions. I also prepare regular reports and presentations to communicate revenue performance, forecasts, and actionable insights to stakeholders.

As a Coliving Coordinator, I meet the member in person and coordinate with them over the phone or via email to ensure that the guest's concerns are addressed. I also introduce members to the community and facilitate connections. I'm responsible for all aspects of operations in the Coliving space such as supervising the day-to-day tasks and staff in reception, maintenance, housekeeping & compliance with procedures and standards. Help procure operating supplies and equipment and maintain a contract with vendors.My daily jobs also include keeping PMS and OTA's up to date for 3 properties (I'm familiar with some PMS such as Planyo, Cloudbeds, and Mews), Supporting all efforts related to optimizing OTA performance and also work with third-party partners' data and internal data to identify revenue opportunities and challenges for all properties. I am assisting GM and the finance department with revenue reports and the system.

Liaising with clients in person, over the phone or via email to discuss their travel requirements. Advising clients on suitable options for tour destination, flight, accommodation, and budgeting. Preparing customized itineraries to suit the clients’ preferences and budget. Work with external provider. Managing website and social media. Researching and analyzing destinations to creating new package, and keeping up to date with travel industry news.