Identifying and assessing threats to the Finance Department and providing risk mitigating actions- Managing risk and compliance using Governance Risk Management and Compliance (GRC) tools - Ensuring the Finance Department complies with European and International laws and regulations - Providing training and workshops on Data Governance, Operational Risk, Compliance and Anti-Money Laundering (AML)- Presenting Operational Risk Reports to the leaders of the Finance Department

Understanding customer needs and requirements to develop effective quality control processes- Standardising all operating procedures across the NCC- Setting up and governing the current Operational Risk Organisation for the NCC- Building and administering an intranet site, synergising the NCC across countries - Diploma in Project Management

Responsible for credit risk, structuring of transactions and sanctioning borrowing requests- Producing an Excel template pipeline for memorandums with macro-enabled automation which increased efficiency in memorandum writing by 50%- Developing a new protocol for AML manual reports, raising efficiency in detection rates- Team won the DNB award for overall performance: 40% increase in workload compared to the previous year with the same number of team members

Responsible for credit risk, structuring of transactions and sanctioning borrowing requests- Providing lending advice for retail customers within the car finance industry sector

Showroom for Volkswagen: Responsible for enhancing customer satisfaction, meeting sales and profitability goals and managing staff effectively-Recruiting new personnel and training new sales team associates in products, selling techniques and company procedures