Wiktoria Flak Email & Phone Number

Bournemouth, England, United Kingdom

 Handling credit card statements and coding appropriately for payment Aiding in projects, such as floor refurbishments, by utilizing Excel to compare prices between a range of suppliers Asist the day-to-day running of the business by sorting mail, organizing tracking codes and providing staff with drinks Communicating with suppliers to ensure company’s business is protected Trained on data security and risk management Trained as a receptionist to manage calls incoming for over 10 departments and 3 locations while monitoring incoming visitors Trained as a meeting room coordinator to manage meetings, and problem-solve unexpected needs for rooms Proficiently trained in using Outlook to communicate with internal and external stakeholders Taken part in writing minutes for meetings Used ‘Riskwise’ to manage the building’s safety Participated in a risk register for the Facilities department, identifying risks, consequences, and severity of impact

Bournemouth, England, United Kingdom

 Providing excellent and rapid service to customers sitting both inside and outside the restaurant Managing and serving the salad bar meanwhile caring for my and other’s tables Using technology, such as tablets, to manage tables and place orders Interacting and creating relationships with a wide range of people Ensuring a smooth and enjoyable experience for every guest in the restaurant Delivering accurate and timely service to private parties of over 20 guests while continuing to serve separate tables

Wellingborough, England, United Kingdom

 Managing a variety of tasks under pressure while ensuring high levels of customer service Resolving conflicts and overcoming challenges throughout busy periods Adjusting quickly to different roles and responsibilities per day such as hosting, waiting, bartending, making hot beverages and making desserts in the kitchen Creating strong relationships with all customers and strengthening bonds with loyal customers Training new employees during busy periods while maintaining excellent service

Rushden, England, United Kingdom

 Providing high levels of customer service and reliable advice Making sales in person, online, and telephonically, demonstrating flexibility with customers Checking stock levels and making key decisions with overflow effectively Handling customer queries patiently and successfully under pressure Processing sales, exchanges, and refunds daily as well as click and collects Building visual merchandise using cad plans, initiative, and problem-solving skills Handling deliveries and efficiently displaying stock