Design and implementation of sales, distribution and marketing strategies for small businesses with a key focus on start ups.

Brandserve Group consist of 4 subsidiary companies specialising in various facets of helping brands achieve retail excellence. My role as Learning & Development Manager at Brandserve is dedicated to driving customer business objectives through innovative training and marketing initiatives. I specialise in differentiating brands in hyper competitive environments by equipping staff with the necessary knowledge and skills to confidently engage with consumers. I have a proven track record in:✓… Show more Brandserve Group consist of 4 subsidiary companies specialising in various facets of helping brands achieve retail excellence. My role as Learning & Development Manager at Brandserve is dedicated to driving customer business objectives through innovative training and marketing initiatives. I specialise in differentiating brands in hyper competitive environments by equipping staff with the necessary knowledge and skills to confidently engage with consumers. I have a proven track record in:✓ Developing training strategies and training plans✓ Conceptualising and implementing measurable training initiatives aligned with business objectives ✓ Content development: defining key communication messages and converting features into benefits✓ Project management ensuring training initiatives are executed according to the training plan, on time and within budget✓ Staff management, performance tracking and leading interventions to enhance knowledge, skills and increase overall team effectiveness✓ Create selling stories to visualise the positive impact of training initiatives✓ Facilitation of classroom training, product launches, skills programs and learnerships✓ Learner assessments and training needs analysis✓ Market trend analysis, anticipating results and creating contingency plans✓ Reporting directly to the MD and CEO✓ Manage special projectsRecent Achievements:✓ Created and implemented a new customer engagement identity for HP, Qualcomm and PEP✓ Launched an LTE education program for Qualcomm. This program included the recruitment, training and deployment of a field team. I created all the content and collateral used in this campaign✓ Launched a “Smart” education training program in PEP complete with in store training modules and collateral✓ Successfully launched new Smart device training campaigns in South Africa, Kenya & Nigeria such as the MTN Steppa devices, Airtel RED, Verssed W1 & Alcatel FireFox E✓ Scripted new product videos for MTN Steppa devices Show less

Develop and manage roll out plans for new product introductionsImplement training structureCreate training plans and content Facilitate training sessionsManage special projects - concept to execution

Business to business training manager - MEANokia Business Solution training to Operators accross Middle East and Africa.

Nokia Academy Training Manager - Cape Region