Wil Rodriguez Email and Phone Number

Managed daily store operations, ensuring high customer satisfaction and smoot• Supervised and trained team members to optimize productivity and maintain servicestandards.• Led recruitment efforts for in-store positions, onboarding new employees ancconducting training sessions.• Coordinated inventory management.• Implemented visual merchandising strategies.• Conducted performance reviews and supported team development through regularfeedback and coaching.

Recruiting and Hiring: Managed full-cycle recruitment process including job postings, sourcing, interviewing and hiring of over 300 employees annuallyEmployee Relations: Mediated and resolved employee relations issues and disputes, and provided guidance and support to employees and managersCompliance: Ensured compliance with federal, state, and local laws and regulations related to employment, such as the Fair Labor Standards Act (FLSA) and the Americans with Disabilities Act (ADA)Benefits Administration: Managed and administered employee benefits program, such as health insurance, retirement plans, and bonusesPerformance Management: Designed and implemented performance management systems and conducted performance evaluations.

oversee all functions related to managing a business in a manner that leads to successfully reaching the goals of the operation. functions would include planning, controlling, organizing, staffing, and directing the operations of the business. Assuring that the business reaches its financial goals

Planning and selling transportation, accommodations,insurance and other travel services.● Cooperating with clients to determine their needs andadvising them appropriate destinations, modes oftransportation, travel dates, costs and accommodations.● Show tours of resorts and rooms as well as condos.parties of 4 or more would rent out suits for more thanweeks to stay and enjoy the Disney Amenities.● Set up the stays as well as took care of any problemsthe renters had during their stay at Disney.

Maintain employee records in addition to performingadditional HR-related duties, such as those tasksinvolved with hiring employees.● Completing on-boarding functions, including new hireorientations, HRIS entry, and file maintenance; utilizingHRIS for reporting, auditing, and analysis related tohuman capital; and assisting new hires with anyconcerns in regards to benefits or the new hire process.● handle incoming items and shipments. Otherresponsibilities are sorting and checking items, updatingrecords, preparing merchandise for shipping,transferring items to storage areas, and operating

● Worked in a busy, customer-focused retail environmentoverseeing and supporting 10+ person staff in drivingrevenue for Clothing and accessories while ensuringsuperior customer service.● Conducted a variety of administrative operations tasks,including: opening/closing store, cashreconciliation/management, and developing staffassignments according to operational expectations.