Welcome! I’m Wilson Wei, a Customer Success Manager with over 6 years of B2B SaaS expertise driving retention and growth. I am fortunate to have experience in scrappy startup environments and scaled global enterprises. My focus on truly understanding the customer combined with cross-functional collaboration underpins the success I have had to date. I enjoy using data to drive action and building processes optimize outcomes individually and as a team. In my spare time, you can find me bouldering outdoors, playing volleyball, learning new recipes or travelling to new destinations! Thanks for dropping by. Cheers! 👋