Senior Software Engineer
Current1) OPVS, ERP, CRM, ➢ I worked on developing an innovative online property verification system for Pakistan, enabling users to verify their properties easily by clicking on the corresponding polygon or plot. ➢ Geospatial Data Management System (DMS): Developed a robust data management system to handle geospatial datasets on the server side, ensuring smooth operations and data integrity.2) ARMS➢ We developed a system where customer booked a inventory from client side for vertical project.➢ Integrated call centers with ARMS using SIP protocol, enabling efficient communication with customers. This integration extends to prominent entities such as IMARAT, GRAANA, AGENCY 21, and PROPSURE, enhancing customer engagement and support..3) CAPSTONE➢ Developed functionalities for managing inventory sales and associated payments, simplifying transactional processes for both clients and administrators.➢ Implemented a robust CCB system to handle client change requests efficiently,ensuring proper approval process.4) CALL CENTRE, ASTERISK, SIP, WEBRTC➢ Engineered bespoke call routing rules to direct customer calls to available advisors, ensuring uninterrupted communication channels and enhancing customer satisfaction.➢ Leveraged Asterisk and SIP technologies to integrate call center functionalities seamlessly, enhancing operational efficiency and scalability5) NEXUS CLASSIFIED CRM at GRAANA.COM➢ Developed algorithms to list priority properties of agencies, enhancing visibility and facilitating quicker property sales.➢ Implemented contract management features enabling agency owners to purchase listing quotas.6) PROPSURE WEBSITE➢ Developed user-friendly interfaces and tools for property verification, enhancing accessibility and usability for customers.➢ Leveraged React Next framework to build a responsive and dynamic website, ensuring optimal performance and scalability.
