Wil Batchler Email & Phone Number

Waxahachie, Tx, Us

Waxahachie, Tx, Us

Dallas, Texas, Us

I am currently working for Trinity Industries on their Server Team. I am primarily responsible for the Active Directory infrastructure. I also administer our SAN storage assets and am the primary support contact for SharePoint 2010 and Lync Server 2010.

Dallas, Us

• Responsible for network configuration and support including:• Windows 2003 AD administration & support.• Exchange 2003 administration.• WSUS Administration• Automation scripting • Supported 40+ servers at corporate office and 30+ retail stores.• Experience with Hyper-V virtual servers and Dell servers

Us

• Responsible for network configuration and support including: • Windows 2003/2008 AD design, administration & support. • First level Exchange 2007 administration. • Citrix PS4.5 administration & support • WSUS Administration • IIS Administration • McAfee ePO 3.6 & 4.0 design, installation & support • Extensive automation scripting of administrative tasks • Third level desktop support. • Supported 60+ servers at corporate office, data center and 30+ branch offices. • Worked on project to merge 4 separate domains/forests into a new, single domain/forest. • Experience with VMWare ESX virtual servers, Dell and HP servers.

I provide IT services to small companies after normal business hours and on weekends.Notable past clients:• Platinum Select Staffing (2002 - 2008)• The Drinnon Law Firm (2007)

• Responsible for all network configuration and support which included: • Windows 2000/2003 Administration. • Desktop support of Windows XP PCs. • Exchange Server 2003 Administration. • SQL Server 2000 Administration. • IIS Administration • WatchGuard Firewall appliance • Created firm’s intranet and several web-based applications. • Maintained content of firm’s website. • Support of various legal-related software applications including: • Juris Trust Accounting and Timekeeping • Visionary Trial Presentation • Timeslips Timekeeping • Time Matters Case Management • other software supported: • Adobe Acrobat Standard • Ghost imaging software • Symantec AV & Client Security • McAfee ePolicy orchestrator • Desktop Authority

Plano, Texas, Us

• Provided desktop and network support for 50+ dental offices in 4 states • Worked on the NT to 2000 conversion • Used MS Access, MS Outlook, SQL Server, Exchange and VB to track information and automate different processes including: • Production and collection tracking application • office phone systems, network information and configuration tracking • Report generator for payroll calculation • New office setup process automation and tracking • Accounting data extraction & integration from remote office systems to accounting system • Remote site network connection monitoring application (work in process) • Put in charge of redesigning WAN to both lower costs and facilitate centralized management on Windows 2000 Active Directory enabled platform

Redmond, Washington, Us

• Provided support for MS Word for Windows and MS Word for Macintosh (all versions) as contract employee for Microsoft. • Made extensive contributions to the Microsoft Knowledgebase while working for Microsoft

Bba W/ Mis, Management Information Systems

Advanced Program Diploma