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Wilber Perez Email & Phone Number
Call Center Agent
at
Best Foot Forward
LinkedIn matched
✓ Verified May 2026
3 data sources
Profile completeness 86%
Current company
Role
Call Center Agent
Location
Gainesville, Georgia, United States
Who is Wilber Perez? Overview
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Quick answer
Wilber Perez is listed as Call Center Agent at Best Foot Forward, based in Gainesville, Georgia, United States. AeroLeads shows a matched LinkedIn profile for Wilber Perez.
Wilber Perez previously worked as Housing Specialist at Cvr Associates and Junior Data Analyst Certification at Coursera. Wilber Perez studied at Georgia State University.
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Best Foot Forward
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Profile bio
About Wilber Perez
At CVR Associates, my role revolves around meticulous handling of housing vouchers, ensuring perfect accuracy across a significant monthly caseload. Our team supports the New York City Housing Authority by navigating complex customer needs and maintaining confidentiality. Alongside, the Google Data Analytics Professional Certificate has sharpened my analytical capabilities, enabling me to provide innovative solutions within the housing sector.With a profound grasp of CRM and data analysis tools like SQL and Tableau, my approach is grounded in continuous learning and data-driven decision-making. This analytical acumen, paired with a commitment to service excellence, positions us to meet the evolving demands of the housing industry and make a tangible social impact.
Current workplace
Wilber Perez's current company
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8 roles
Wilber Perez work experience
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Housing Specialist
CurrentWork for different housing authorities across the countryCurrently contracted with New York City Housing Authority (NYCHA)Handle housing voucher requestsAnnual Recertification for Housing Voucher ProgramComplete 97-125 cases monthly with perfect accuracyHandle highly sensitivity information daily
Jan 2023 - Present
Junior Data Analyst Certification
I completed multiple courses over a two-year period and earned my Google Data Analytics Professional Certificate. The coursework required the application of a variety of skills, such as critical thinking, problem solving, and analytical reasoning. I also had to employ various applications, including Google Analytics, Google Sheets, and Google Data Studio.
Oct 2022 - Apr 2024
Customer Service Representative
Utilized VMS softwareAnswer all communications from clients, attorneys, and property managers.Handled HOA related service requests from clients and property managers.Supported up to 40 communities (15,000 residents) at one time
Aug 2022 - Apr 2024
Client Services Representative
Utilized the Vantaca Community Management System for managing different properties.Answer all communications from clients, attorneys and property managers.Handled ownership transfersTrained new hires for the HOA support team, Property Managers and all users of the Vantaca SystemHandled access control for managed properties.Handled HOA related service.
Oct 2021 - Jul 2022
Hoa Support Team Lead
- Utilized the Vantaca Community Management System for managing different properties.
- Answer all communications from clients, attorneys and property managers.
- Handled ownership transfers
- Trained new hires for the HOA support team, Property Managers and all users of the Vantaca System
- Handled access control for managed properties.
- Handled HOA related service requests from clients and property managers.
Sep 2020 - Oct 2021
Closing And Legal Specialist
- Processed closing paperwork and checks.
- Handled collection accounts, bankruptcy and foreclosures.
- Direct contact with legal attorneys to delegate accounts in legal.
- Work directly with legal attorney to obtain association fees and legal fees from property owners.
- Complete closing letter requests from closing attorneys representing borrowers for sale of properties.
Jul 2019 - Aug 2020
Client Services Rep / Access Services Rep /Closing Specialist
- Ensure all gate systems are functioning properly
- Answer all communications from clients
- Work closely with Board of Directors from hundreds of associations and property managers withrequests that affect the entire community (i.e. community events, home sales/open house/realtors,resident amenity access.
- Assist residents with purchases of access devices
- Code checks and deposit to our accountings department
- Maintain community bylaws/covenants and enforce regulations and processes pertaining to accesswithin community for multiple entryways
Oct 2016 - Jul 2019
1 education record
Wilber Perez education
FAQ
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Quick answers generated from the profile data available on this page.
What company does Wilber Perez work for?
Wilber Perez works for Best Foot Forward.
What is Wilber Perez's role at Best Foot Forward?
Wilber Perez is listed as Call Center Agent at Best Foot Forward.
Where is Wilber Perez based?
Wilber Perez is based in Gainesville, Georgia, United States while working with Best Foot Forward.
What companies has Wilber Perez worked for?
Wilber Perez has worked for Best Foot Forward, Cvr Associates, Coursera, Southern Property Management Of North Ga, and Beacon Management Services.
How can I contact Wilber Perez?
You can use AeroLeads to view verified contact signals for Wilber Perez at Best Foot Forward, including work email, phone, and LinkedIn data when available.
What schools did Wilber Perez attend?
Wilber Perez studied at Georgia State University.
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