Wilbert Fields

Wilbert Fields Email and Phone Number

Dynamic Customer Service Professional @ Truliant Federal Credit Union
winston salem, north carolina, united states
Wilbert Fields's Location
Greensboro--Winston-Salem--High Point Area, United States
Wilbert Fields's Contact Details

Wilbert Fields work email

Wilbert Fields personal email

n/a
About Wilbert Fields

Throughout my extensive career, I have established myself as a respected and trusted customer service professional who has achieved exceptional business outcomes by leveraging strong business acumen to deliver a superior customer experience. With a proven track record within diverse environments, my career comprises expertise in comprehensive business development, operations, and account management functions, as well as long-term business strategy. Above all, I specialize cutting-edge customer service and support. Within every professional capacity, I’ve taken a proven, customer-centric approach to all endeavors. An excellent communicator, I thrive amid opportunities to collaborate with all stakeholders in order to identify avenues of growth and propel innovation.An accomplished professional, I have earned numerous distinctions for exceptional performance and leadership. As I’ve advanced through numerous organizational levels and assumed progressive responsibilities, I’ve sustained a personal commitment to integrity, dependability, and high standards of excellence. Possessing a wealth of experience and expertise in customer success and account management, I am poised to pioneer top-flight solutions, develop superlative leaders, and deliver continued success with each opportunity.

Wilbert Fields's Current Company Details
Truliant Federal Credit Union

Truliant Federal Credit Union

View
Dynamic Customer Service Professional
winston salem, north carolina, united states
Website:
truliant.org
Employees:
451
Wilbert Fields Work Experience Details
  • Truliant Federal Credit Union
    Call Center Specialist
    Truliant Federal Credit Union Sep 2015 - Present
    In this role, I deliver exceptional customer service and customized to optimize the individual banking experience. As well, I troubleshoot online banking issues and resolve requests for individuals, small business members, and diverse service partners. Further, I initiate fraud disputes and drive risk mitigation initiatives to optimize customer account security.Additionally, I leverage diverse product and service knowledge, and streamline basic transactions including account balance checks, account initiations, and payment processing. I also spearhead training and development initiatives of new hires; launch and lead engaging training courses.
  • Rent-A-Center
    Customer Account Representative
    Rent-A-Center Jun 2013 - Apr 2017
    For Rent-A-Center, I propel successful collections efforts with strategic communication to past-due customers and troubleshooting payment-related issues, and track over 270 accounts daily. As well, I provide excellent customer service and support in presentation, sales, and delivery of furniture, appliance, and various household merchandise. Further, I leveraged electronics expertise in areas of electronics to gain insight into appliance installations. I also ensured safety and risk management with expert installation of appliances up as according to customer requirements and company standards.
  • Radioshack
    Radioshack
    Radioshack Aug 2009 - Dec 2013
    For RadioShack, I strategically sold electronics and provided troubleshooting for small electronics. Particularly, I specialized in service installation and upgrades for mobile customers.

Wilbert Fields Education Details

Frequently Asked Questions about Wilbert Fields

What company does Wilbert Fields work for?

Wilbert Fields works for Truliant Federal Credit Union

What is Wilbert Fields's role at the current company?

Wilbert Fields's current role is Dynamic Customer Service Professional.

What is Wilbert Fields's email address?

Wilbert Fields's email address is wi****@****ter.com

What schools did Wilbert Fields attend?

Wilbert Fields attended North Carolina Central University.

Who are Wilbert Fields's colleagues?

Wilbert Fields's colleagues are Shelise Evans, Lorrie Torres, Debbie Stack, Patty Andrews, Haley Owens, Lynn Kiger, Ramah Russell.

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