William Chau Email & Phone Number

Sydney, New South Wales, Australia

Together with retailers, L creates loyalty programs for today and tomorrow. We want to enrich life for the many. And give everyone the opportunity to collect things in life that put a smile on their face. People that feel good are the essence of loyalty. The best currency to build a strong relationship between companies and customers.Over 30 years ago, our.

Sydney, New South Wales, Australia

• Universal Sony Pictures Home Entertainment Australia (UNISPHE) is a Joint Venture between Universal and Sony Home Entertainment. UNISPHE is Australia’s leading home entertainment business distributing diverse content.
• Leading the overall management and execution of the in-field merchandising program, to ensure the appropriate ROI on all merchandising investments on an account-by-account basis.
• Providing proactive merchandising cost guidance to the sales team on all major executions while delivering annualised merchandising cost savings YOY.
• Leading a formalised review process with external merchandising teams in conjunction with the Sales Leadership team, including formal quarterly business reviews.
• Collaborating with design and print suppliers to develop and implement point of sale for major new release and back catalogue campaigns.
• Responsible for recommending innovative merchandising practices and efficiencies.

Sydney, New South Wales, Australia

• Responsibilities:
• Leading the overall management and execution of the in-field merchandising program in grocery and mass retailers to maximise business results.
• Delivering best in class activation plans with internal stakeholders and external agencies to budget, by reducing cost YOY in line with the company financial budgets.
• Reviewing merchandising campaigns, assessing the performance to agreed KPIs, sharing learnings in the post analysis to improve on efficiencies.
• Presenting monthly updates of the merchandising budget to Senior Management and Sales teams.
• Partnering with cross-functional teams including Sales, Marketing and Operations to maximise sales opportunities and to minimise returns.

Sydney, New South Wales, Australia

• CROSSMARK is Australia’s largest field marketing provider that provides growth solutions for consumer-branded suppliers and retailers. Crossmark operates in various sectors, such as grocery, specialty retail, hardware.
• Managing the Universal Sony field merchandising program. This involves building trusting long term relationships with key Universal Sony sales contacts to achieve KPI results, focusing on client satisfaction and.
• Developing and delivering merchandising plans to create impact to support in-store POS and drive sales for relevant campaign titles within competing deadlines.
• Establishing strong relationships with internal stakeholders to successfully influence, negotiate, problem-solve and implement merchandising best practice across the business.
• Providing weekly reporting for in-field merchandising across all accounts highlighting merchandising visit and executional results.
• Liaising with the Universal Sony sales and marketing teams to understand POS plans and key timings for implementation.

Sydney, New South Wales, Australia

• Responsibilities:
• Collaborate with the Universal Sony sales team, dedicated and syndicated merchandisers and field operations managers to deliver exceptional fixture and POS compliance results.
• Compiling weekly reporting for in-field activations across all accounts for the National Field Manager and Business Manager.
• Developing in-store weekly briefs communicating the client’s objectives and expectations to distribute to merchandisers and Universal Sony sales teams.
• Creating weekly project cycles on the Crossmark Reporting Platform – SalesTrak & StoreTrack.
• Managing ad-hoc client requests to ensure priority tasks are completed on timeAchievements:

Sydney, New South Wales, Australia

• Responsibilities:
• Liaising with key external and internal stakeholders daily to ensure key performance indicators were delivered.
• Being a point of contact between the Universal Sony sales team, dedicated and syndicated merchandisers and field operations managers.
• Creating visual monthly planograms for merchandisers to display Universal Sony product.
• Responsible for coordinating the annual CROSSMARK-Universal Sony conferences in 2012 & 2013.
• Conducting regular visits in field to maintain knowledge of the retail space.Achievements:

Sydney, New South Wales, Australia

• Responsibilities:
• Being the first point of contact between field staff, client service teams and state operations managers. Fulfilling a hands-on role and to provide support for field staff.
• Monitoring task compliance and communicating issues between business units. This ensured in-store activations were run smoothly to obtain a high weekly compliance rate.
• Completing weekly quality checks of field projects to outline to field teams work allocated for the following week.
• Allocating POS to a field team of 300. This was an integral process to send out monthly point of sales items from multiple clients to the field team.
• Mentoring and training new Field Operations Coordinators.Achievements:

Sydney, New South Wales, Australia

• Responsibilities:
• Being the first point of contact with field staff to resolve in-field queries.
• Liaising with the client service teams to successfully deliver in-field best practices. Major clients included Ansell, AB Foods, Smith’s Chips & Klorman Industries.
• Creating and sending new starter packs for merchandisers.
• Assisting the warehouse to distribute monthly POS packs to merchandisers.Achievements:
• Handled 70% of all merchandising calls directed to the Field Operations team.

Sydney, New South Wales, Australia

• Cisco enables people to make powerful connections - whether in business, education, philanthropy, or creativity. Cisco hardware, software, and service offerings are used to create the Internet solutions that make.
• Conducting a business analysis for an Asia-Pacific sales contract renewals project.
• Successfully carried out the data migration process on a major Customer Relationship Management (CRM) software migration project.
• Theatre representative for a primary service sales application (CSCC), whose role was to provide performance data and metrics for the global team. Achievements:
• Involved in the successful deployment of the major Customer Relationship Management project. - Received recognition for the high-performance work by the project team.
• Completed Cisco training on: - How to develop business strategies - How to use strategy to increase value - Network management fundamentals - Setting goals

Diploma, Business (Marketing)

Bachelor'S Degree, Business (Marketing)