Wilda Wei work email
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Wilda Wei personal email
- 2 years product operation experience include BRD preparation, UC creating and product release training.- 3 years project management experience includes operation optimization, project planning, cross team cooperation. PMP Certified.- 14 years account management experience in well-known OTA. Strong account management capability for helping partner and company growing revenue.- 7 years people management experience, include KPI setting and achieving, People develop planning, team motivation etc.- Possess strong data analysis, business opportunity captures and logical thinking skills, strong communication and coordination skills in the team. - Could learn and be able to quickly respond to new environments and challenges.
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Lead Of Travel Supply Team分贝通 Jan 2023 - PresentBeijingMain responsibilities:Travel supply team management- Lead the team acquisition on travel agencies.- Performance improvement on availability, pricing and service level etc.- Cooperation with Customer Success Team to boost revenue from the customer.Product operation- Building supply management system to upgrade the capability of the team.- Collecting feedback from the team.- Coordicating with product team and data sience team to optimise the tools. -
Hotel Senior Manager分贝通 May 2022 - Dec 2022Beijing, ChinaIn charge of three teams include Hotel Supply team, Product Operation and MICE.Main responsibilities:Hotel supply optimization- Acquisition on Hotels, OTA, Travel agencies.- Performance improvement on availability, pricing and service levelProduct operation- Building use cases and introduce product feature to sales team .- Support customer success team to boost bookings from business customer.- Optimization product based on customer needs.MICE- Provide backup service for custom need from customer by MICE teamTeam Management- KPI setting- Hiring new talent- Team motivation -
Operations ManagerFliggy Apr 2021 - Apr 2022Hangzhou, Zhejiang, China- Hotel launching process and conectivity product optimization- Overseas hotel operation and related product optimization- Overseas hotel marketing plan planning- Overseas hotel service procedure optimization- Online Store operation- Team training and managementProject:Digital Tool developmentGoal:Insights oppertunities, efficiency optimization- Collecting needs from BD team lead- Prioritize needs to product manager- Design user-interface with product manager- Office visit to impletement the tool and collect feedback- Prepare best practice sharing material to roll out the tool -
Senior Account ManagerBooking.Com Apr 2018 - Oct 2020Beijing City, China- Hotel acquisition in North China.- Performance management of hotels, helping hotels to increase revenue throug Booking.com.- Coordinating and managing the team to achieve quarterly target.- Supporting team growth by feedbacks and coaching skills.- Leading China wide projects, aligning goal with different function teams.Projects:- The hotel acquisiton project, increaasing hotel coverage in China. It's over achieved the goal by organizing training or team sharing to develope contracting skill for account managers, providing clear data for tracking the process, seeking support and aligning goal with related function teams.- Pricing optimization project, cooperating with the product team to optimize the "price comparison system", improve the accuracy of the price comparison system, and the usability of the internal data dashboard, and improve team’s work efficiency.- Partenr Yunying, supporting Yunying team collecting qualified hotels to join seasonal campaign. -
Senior Account ManagerBooking.Com Oct 2017 - Mar 2018Qingdao, Shandong, China- Hotel acquisition in North China.- Performance management of hotels, helping hotels to increase revenue throug Booking.com.- Coordinating and managing the team to achieve quarterly target.- Supporting team growth by feedbacks and coaching skills.- Leading China wide projects, aligning goal with different function teams.Project:- Hotel WeChat official account project, increasing followers and product implementation by optimizing tweets content and embeding extranet function. -
Account ManagerBooking.Com Sep 2012 - Sep 2017Beijing City, China- Hotel acquisition in North China.- Performance management of hotels, helping hotels to increase revenue throug Booking.com.- Experts role to support team members growth and achieving target.Major Achievement:- Based on the analysis of market opportunities, actively request the development of longtail market, formulate plans to enter the market, develop partners and gradually increase cooperation. Increase the proportion of the cities, making them as key cities for summer revenue. -
Senior Hotel Business ManagerCtrip Jul 2011 - Sep 2012Beijing, ChinaIn charge of Business Managers in parts of Beijing, Shanxi, and Inner Mongolia to ensure the completion of business indicators; collect and analyze market data, and formulate regional development plansMajor Achievement:Lead new business managers to visit and develop markets in Inner Mongolia and Shanxi, and realize business development in Inner Mongolia, increasing the market share of business. -
Hotel Business ManagerCtrip Jan 2009 - Jun 2011Beijing, ChinaManage a team of coordinators.Analyzing room nights growing/decline reason, choosing the most important element to guide coordinator adjust.Tracking operation index.Making weekly, monthly, quarterly, annual report.Signing new hotels.Complete target. -
Hotel Business Senior CoordinatorCtrip Jan 2008 - Dec 2008Beijing, ChinaKey Responsibilities: Dealing problems with hotel, such as commission delay, reservation refusal, and customer complain.Uploading new price and hotel facility changing information onto the website.Extending contract with hotels.Filing contract.Replying daily email.Collecting marketing information.Summarizing weekly report for department.Meeting record.Pluralizing human resources assistant of our department. Making duty formality and opening system privilege for new staff. Applying office supplies. Making work shift procedure and staff departure formality. -
Hotel Business CoordinatorCtrip Oct 2006 - Dec 2007Beijing, ChinaKey Responsibilities: Dealing problems with hotel, such as commission delay, reservation refusal, and customer complain.Uploading new price and hotel facility changing information onto the website.Extending contract with hotel.Filing contract.Replying daily email.Marketing information collecting. -
OperaterZhongyun Travel Agency Jul 2005 - May 2006
Wilda Wei Skills
Wilda Wei Education Details
Frequently Asked Questions about Wilda Wei
What company does Wilda Wei work for?
Wilda Wei works for 分贝通
What is Wilda Wei's role at the current company?
Wilda Wei's current role is Lead of Travel Supply Team at Fenbeitong.
What is Wilda Wei's email address?
Wilda Wei's email address is wi****@****live.cn
What schools did Wilda Wei attend?
Wilda Wei attended Beijing Technology And Business University.
What skills is Wilda Wei known for?
Wilda Wei has skills like Email Marketing, Human Resources, Hotels, Training, Marketing, Hotel Management, Customer Service, Marketing Strategy, Hospitality Industry, Tourism.
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