Wilda Wei Email & Phone Number

Beijing

Main responsibilities:Travel supply team management- Lead the team acquisition on travel agencies.- Performance improvement on availability, pricing and service level etc.- Cooperation with Customer Success Team to boost revenue from the customer.Product operation- Building supply management system to upgrade the capability of the team.- Collecting feedback from the team.- Coordicating with product team and data sience team to optimise the tools.

Beijing, China

In charge of three teams include Hotel Supply team, Product Operation and MICE.Main responsibilities:Hotel supply optimization- Acquisition on Hotels, OTA, Travel agencies.- Performance improvement on availability, pricing and service levelProduct operation- Building use cases and introduce product feature to sales team .- Support customer success team to boost bookings from business customer.- Optimization product based on customer needs.MICE- Provide backup service for custom need from customer by MICE teamTeam Management- KPI setting- Hiring new talent- Team motivation

Hangzhou, Zhejiang, China

- Hotel launching process and conectivity product optimization- Overseas hotel operation and related product optimization- Overseas hotel marketing plan planning- Overseas hotel service procedure optimization- Online Store operation- Team training and managementProject:Digital Tool developmentGoal：Insights oppertunities, efficiency optimization- Collecting needs from BD team lead- Prioritize needs to product manager- Design user-interface with product manager- Office visit to impletement the tool and collect feedback- Prepare best practice sharing material to roll out the tool

Beijing City, China

- Hotel acquisition in North China.- Performance management of hotels, helping hotels to increase revenue throug Booking.com.- Coordinating and managing the team to achieve quarterly target.- Supporting team growth by feedbacks and coaching skills.- Leading China wide projects, aligning goal with different function teams.Projects：- The hotel acquisiton project, increaasing hotel coverage in China. It's over achieved the goal by organizing training or team sharing to develope contracting skill for account managers, providing clear data for tracking the process, seeking support and aligning goal with related function teams.- Pricing optimization project, cooperating with the product team to optimize the "price comparison system", improve the accuracy of the price comparison system, and the usability of the internal data dashboard, and improve team’s work efficiency.- Partenr Yunying, supporting Yunying team collecting qualified hotels to join seasonal campaign.

Qingdao, Shandong, China

- Hotel acquisition in North China.- Performance management of hotels, helping hotels to increase revenue throug Booking.com.- Coordinating and managing the team to achieve quarterly target.- Supporting team growth by feedbacks and coaching skills.- Leading China wide projects, aligning goal with different function teams.Project：- Hotel WeChat official account project, increasing followers and product implementation by optimizing tweets content and embeding extranet function.

Beijing City, China

- Hotel acquisition in North China.- Performance management of hotels, helping hotels to increase revenue throug Booking.com.- Experts role to support team members growth and achieving target.Major Achievement：- Based on the analysis of market opportunities, actively request the development of longtail market, formulate plans to enter the market, develop partners and gradually increase cooperation. Increase the proportion of the cities, making them as key cities for summer revenue.

Beijing, China

In charge of Business Managers in parts of Beijing, Shanxi, and Inner Mongolia to ensure the completion of business indicators; collect and analyze market data, and formulate regional development plansMajor Achievement：Lead new business managers to visit and develop markets in Inner Mongolia and Shanxi, and realize business development in Inner Mongolia, increasing the market share of business.

Beijing, China

Manage a team of coordinators.Analyzing room nights growing/decline reason, choosing the most important element to guide coordinator adjust.Tracking operation index.Making weekly, monthly, quarterly, annual report.Signing new hotels.Complete target.

Beijing, China

Key Responsibilities: Dealing problems with hotel, such as commission delay, reservation refusal, and customer complain.Uploading new price and hotel facility changing information onto the website.Extending contract with hotels.Filing contract.Replying daily email.Collecting marketing information.Summarizing weekly report for department.Meeting record.Pluralizing human resources assistant of our department. Making duty formality and opening system privilege for new staff. Applying office supplies. Making work shift procedure and staff departure formality.

Beijing, China

Key Responsibilities: Dealing problems with hotel, such as commission delay, reservation refusal, and customer complain.Uploading new price and hotel facility changing information onto the website.Extending contract with hotel.Filing contract.Replying daily email.Marketing information collecting.