Cj Wild

Cj Wild Email and Phone Number

Senior Engineering Leader | Expert in Strategic Planning & Operational Excellence | Driving Innovation in Platform & Infrastructure Engineering @ Productiv
Cj Wild's Location
Fairfax, California, United States, United States
About Cj Wild

I am an accomplished Engineering Leader with over 15 years of dedicated experience in platform, infrastructure, and cloud-based systems. My career is marked by a passion for leading transformative projects that align cutting-edge technological advancements with strategic business objectives. As a seasoned executive, I have successfully driven growth and innovation at scale, consistently delivering solutions that enhance operational efficiencies and competitive advantage.My expertise includes driving digital transformations, leading cross-functional teams, and developing strategies that effectively address complex business challenges. I excel in environments that require rigorous compliance with industry standards, ensuring all projects not only meet but exceed the stringent requirements of regulations such as SOC2, GDPR, and CCPA.Throughout my professional journey, I have been committed to fostering a culture of continuous improvement and collaboration. My leadership style emphasizes empowerment and accountability, inspiring teams to achieve excellence and push the boundaries of what is technologically possible.

Cj Wild's Current Company Details
Productiv

Productiv

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Senior Engineering Leader | Expert in Strategic Planning & Operational Excellence | Driving Innovation in Platform & Infrastructure Engineering
Cj Wild Work Experience Details
  • Productiv
    Vp Of Engineering
    Productiv Nov 2024 - Present
    Palo Alto, California, Us
    Productiv is the SaaS management platform that empowers IT, Finance, and Procurement to cut through chaos, align on data, and make smarter decisions to maximize software ROI. As VP of Engineering, reporting to the CEO, I’ll partner with the VP of Product to execute the roadmap and deliver on the product vision, whilst upholding my own tenet of fostering a highly motivated, high-performing team.
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  • Scoop Technologies, Inc.
    Head Of Engineering | Head Of Security | Head Of It
    Scoop Technologies, Inc. Nov 2020 - Aug 2024
    San Francisco, California, Us
    • Lead a diverse team of Software, Mobile, and Platform engineers to support scalable business growth and technological innovation.• Develop and implement a clear technical vision that aligns engineering initiatives with corporate goals, enhancing cross-functional collaboration.• Drive innovation and continuous improvement in the engineering division, ensuring the delivery of high-quality, scalable software products.• Manage compliance with CCPA, SOC2, and GDPR standards, achieving zero exceptions in multiple SOC2 Type2 Audits.
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  • Scoop Technologies, Inc.
    Senior Manager Platform Engineering | Head Of It
    Scoop Technologies, Inc. Jun 2019 - Nov 2020
    San Francisco, California, Us
    • Directed the Platform and SRE teams, crafting a technical roadmap that aligned seamlessly with product vision.• Led the organization's transition to Agile and Scrum methodologies, significantly enhancing project delivery and team agility.• Expanded role to include Head of IT, managing significant office buildouts, budget control, and policy formulation.• Negotiated with vendors to secure favorable terms and reduce costs post-COVID-19.• Guided the company through a rigorous SOC2 Type2 audit and spearheaded a successful migration to Jira.
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  • Cruise
    Manager, Devops; Sre; Data Centre Operations.
    Cruise Oct 2018 - May 2019
    San Francisco, California, Us
    • Orchestrated a 60% team growth during a hyper-growth phase, efficiently scaling operational capabilities.• Directed critical initiatives in capacity planning and business continuity and led the re-architecture of observability systems to bolster system reliability and performance.• Oversaw multiple teams of Data Center Engineers, enhancing operational effectiveness and ensuring stringent compliance with industry standards.
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  • Splunk
    Sr Engineering Manager, Cloud Sre & Cloud Noc
    Splunk Oct 2016 - Sep 2018
    San Francisco, California, Us
    • Directed the Splunk Cloud SRE operations using a 24/7 multi-geographic follow-the-sun model, ensuring optimal service reliability.• Engineered a staffed Network Operations Center, optimizing event monitoring and escalation, effectively freeing up 30% of the SRE team’s workweek.• Overhauled incident management protocols to incorporate ITIL and Agile methodologies, significantly enhancing operational efficiency and response precision.
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  • Walmart Ecommerce
    Devops Engineering Manager
    Walmart Ecommerce Feb 2016 - Mar 2016
    Bentonville, Arkansas, Us
    • Oversaw technical operations for six websites across four countries, ensuring high availability and performance.• Negotiated vendor contracts to drive $2M in savings, enhancing fiscal efficiency.• Led response to major incidents and outages, reducing downtime and bolstering site reliability.• Served in multiple capacities including DevOps Manager, ITSM & ITIL Business Process Lead, Middleware Engineering Manager, and Operations Lead, consistently elevating operational excellence.
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  • Walmart Ecommerce
    Manager - Engineering Support
    Walmart Ecommerce Mar 2013 - Feb 2016
    Bentonville, Arkansas, Us
    • Managed a 24/7 application support team for five multinational eCommerce sites, ensuring consistent service and SLA adherence.• Implemented and refined a ScrumBan ITIL framework, boosting continual service improvement and operational effectiveness.• Managed significant upgrades from ATG7 to ATG10, executed major site redesigns, and introduced a new cloud and SOA platform.• Achieved uninterrupted service during critical holiday seasons across various sites, effectively handling high traffic volumes.• Worked closely with cross-functional teams and external partners to standardize and improve production support processes, and facilitated timely feature releases.
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  • Walmart Ecommerce
    Delivery Lead
    Walmart Ecommerce Mar 2012 - Feb 2013
    Bentonville, Arkansas, Us
    • Responsible for Process design, Governance & Service Management for 6 of Wal-Mart’s websites across 4 countries. • Worked according to the ITIL Service management methodology, • Provided oversight to the partners and Wal-Mart associates involved with supporting all production systems and services for Wal-Mart’s Global ecommerce platform• Oversaw Availability management and was responsible for designing and implementing better measures of site availability measurement.• Ran "war rooms' for and major site incident to include both the incident and problem management of these.• Incident management, Change Management Availability management, Service Transition
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  • Walmart Ecommerce
    Service Delivery Lead
    Walmart Ecommerce Feb 2011 - Mar 2012
    Bentonville, Arkansas, Us
    • Directed process design and governance for six Wal-Mart websites across four countries, enhancing operational standards.• Utilized ITIL frameworks to optimize service management across Wal-Mart’s global eCommerce platforms.• Managed relationships with partners and internal teams to ensure cohesive support for all production systems and services.• Developed new measures for tracking site availability, significantly improving reliability metrics.• Orchestrated war rooms for major site incidents, streamlining both incident and problem management processes.
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  • Asda
    Service Manager
    Asda Jul 2009 - Feb 2011
    Leeds, West Yorkshire, Gb
    Asda is a British supermarket, became a subsidiary of the American retail giant Wal-Mart, the world’s largest retailer, in 1999, and is the second largest chain in the UK after Tesco, having overtaken Sainsbury's in 2003.• Working according to the ITIL Service management methodology, Taking responsibility for incident, reporting, analysis and management.• Supporting release management and incident management.• Working with Support teams at MTEP and Wal-Mart GEC to ensure issues are triaged correctly and joining support bridges for critical issues.• Management of relationship between business and technical support teams, • Negotiator and mediator on issues and business requests. • Single Point of contact for the business for escalation of any issue.ASDA ISD colleague of the month January 2010, Winning ‘Above and beyond call of duty’ award.
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  • Asda
    Infrastructure Analyst
    Asda Aug 2008 - Jul 2009
    Leeds, West Yorkshire, Gb
    Working to support the ASDA implementation of SAP throughout the business, supporting the local office infrastructure and taking full responsibility for the technical capability of all network, and local PC specifications.Responsible for the organisation of the rollout of the GUI client package to the UK; including communication, creating change controls and package distribution requests.
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  • Asda
    Service Desk Analyst
    Asda Aug 2007 - Jul 2008
    Leeds, West Yorkshire, Gb
    The ISD helpdesk is the UK arm of Walmart field support. Taking all IT calls for all ASDA stores, providing 1st, 2nd and 3rd level support as appropriate, escalating to technical support teams or Walmart as necessary
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  • Wrong Speed
    Co Founder
    Wrong Speed 2005 - 2008
    In 2005 Cj established a music promotions company.Initially launched only in Leeds the company rapidly grew across the UK. Wrong Speed provided the following services; Event Management, Band Management, Booking agency, Recording Studios • Ran a small company, managed workforce.• Negotiated contracts with venues and bands• Responsibility for marketing and promotion• Hands on in all aspects of the business.
  • British Gas
    Homecare Specialst
    British Gas Oct 2005 - Jul 2006
    Windsor, England, Gb
    British Gas is based in the United Kingdom but also with interests in North America and Europe. Centrica is the largest supplier of gas to domestic customers in the UK, and one of the largest suppliers of electricity, is a constituent of the FTSE 100 Index.• Working to resolve and process a high volume of inbound customer enquiries.• Offering Safety advice and where appropriate escalating issues to national Gas Leak line• Promote and sell a wide variety of products –Utilities and insurance
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  • O2 (Telefónica Uk)
    Sme, Senior Data & Device Specialist
    O2 (Telefónica Uk) Jan 2004 - Oct 2005
    Reading, England, Gb
    O2 U.K. is the leading provider of broadband and telecommunications in the United Kingdom.Provided Customer service to SME business customers, Senior data and Device specialist, within the company with regards to mobile devices.Trainer of new to business colleagues on data and devices.
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Cj Wild Education Details

  • The Open University
    The Open University
    Computer Science
  • University Of Lincoln
    University Of Lincoln

Frequently Asked Questions about Cj Wild

What company does Cj Wild work for?

Cj Wild works for Productiv

What is Cj Wild's role at the current company?

Cj Wild's current role is Senior Engineering Leader | Expert in Strategic Planning & Operational Excellence | Driving Innovation in Platform & Infrastructure Engineering.

What schools did Cj Wild attend?

Cj Wild attended The Open University, University Of Lincoln.

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