David Wilder Email & Phone Number

San Antonio, Texas

San Antonio, Texas, United States

• Analyzed whether development at the site location would cause a need for a Traffic Impact Analysis
• Performed Traffic Impact Analyses to determine the effect land development would have prior to project kickoff
• Prepared intersection, signing, and pavement marking plans
• Worked alongside Roadway/Transportation to prepare traffic calming plans

3800 Horizon Hill Blvd, San Antonio, TX 78229

• Provided service to customers through managing auto claims
• Communicated with all parties involved in auto accidents and obtained statements on what happened
• Made decisions throughout liability investigations to ultimately determine which party was liable
• Identified and referred vehicles to be reviewed for potential total losses and settled with the customer
• Participated in multiple projects centered around improving the efficiency of the office’s inventory of exposures

• Provided service to customers through writing damage estimates for vehicles
• Investigated claims for potential fraud indicators while assessing damages
• Monitored re-work trends to improve, provide feedback to, and quality of repairs delivered by service center repair facilities
• Monitored repairs from network shops to provide customers with information about the repair process
• Evaluated value of vehicles to verify total loss status, which includes salvage procedures

9800 Fredericksburg Rd, San Antonio, Texas 78288

• Provided excellent customer service to members by handling automobile accident claims in a team environment
• Made decisions throughout liability investigations to ultimately determine which party was liable
• Developed a strong rapport with customers to create a seamless claim process experience
• Participated in multiple process improvement projects to amplify best-in-class service

5103 Rittiman Rd, San Antonio, TX 78218

• Collaborated with a team to design a work program to assist with load management across different departments
• A part of a team that succeeded in improving efficiency in transportation operations training by 20%
• Utilized dispatcher process to develop a dispatcher training curriculum and manual
• Built relationships at all levels of the department
• Trained as a dispatcher assigning drivers to deliveries and handling phone calls

Bachelor'S Of Science, Civil Engineering, Graduated

Bachelor Of Business Administration, Management Science; Management Science And Operations Technology, Graduated

Activities and Societies: • Air Force ROTC, Spring 2011-Fall 2012 • Successful completion of AFROTC Field Training at Maxwell AFB • Arnold.