I am a bilingual professional holding a bachelor’s degree in human resources and I have been studying for 3 years for a Bachelor of Arts with an IT specialist. I am dynamic and resourceful, possessing strong expertise in administration, performing cost & stock analysis, implementing procedures and policies, managing client accounts, and ensuring the highest levels of customer service. I am a passionate team player who also performs well in solo projects. Since 2019, I have been diligently working on transitioning my expertise from a sales assistant to focusing on growth in the IT sector. Leveraging my strong soft skills and passion for both people and procedures, I am committed to delivering an outstanding level of service.