Through service design, I work to understand customer needs for both the in-store and beyond.Design, develop and execute content for in-store TV’s, brochures and online materialImprove overall customer experience

Responsible for front-end development of the website (Webflow/HTML/CSS)Record, edit, and manage (YouTube) videos about programming classesEnsure the quality of design and student experienceAssist the creation of posts and management of social media interactionsManage over 600 classes on YouTube for over 28,000 subscribers

Collected system requirements for the student portalImproved internal business processPlanned tasks and deadlinesPlanned, recorded, edited, and managed online classes using google educationPlanned and organized events directly related to school activities

• Plan, design, record and edit video classes for GCU e-learning program• Provide advice and technical support to faculty and college staff in support of multimedia applications for College educational programs, including our proprietary distance learning system.• Provide advice and techniques to professors on methods for improving classes for e-learning, including speaking and content creation.• Gather data from faculty, staff and students to improve the class content and e-learning software.• Identify and report technical issues with technical and non-technical College staff.• Identify the resources necessary to create, edit, and manage with budget efficiency• Identify technical constraints including cross platform support, content size, and content quality.• Ensure the quality of design and student experience across multiple platforms including MAC and PC browsers, tablet interfaces, and mobile devices. • Prepare documents with system requirements and specification, and how to use manuals for College staff and students.• Communicate and coordinate with end users during the planning and implementation stages, and participate in the development of user training plans.• Develop and coordinate the institution’s marketing tools such as infomercials, advertisement, flyers, brochures, videos for student orientation and others.• Produce graphics and layout elements for videos

Work as an independent contractor with video production for different areas like Journalism, Social Events, Sports Events, and Corporate Events.

• Operated camera in studio and outdoor environments• Performed video editing for local paid television• Performed video production in studio and editing for eLearning department• Planned and executed initiatives to reach the target audience through appropriate channels such as social media, e-mail, TV etc.

• Assist on image capitation and assembly preparation for external recording and broadcasting.• Equipment maintenace and care.• Record several events in a daily based schedule with at least 3 events in a day• Produce image content for innumerous productions

Estágio no Estúdio de TV da Universidade Guarulhos.Atividades desenvolvidas; produção, captação, edição e pós edição de programas televisivos veiculados em uma emissora local da TV á cabo NET.