IVR ( Incoming Voice Recognation ) system test analyst. Responsible to create and execute manual test cases, create test plan, estimates and present to our customer, Directv-USA. Tools used: HP ALM, Microsft Excel, Mainframe tools, Lotus Notes 9.0.

TDM (Test Data Management) system Test Analyst. Responsible to handle tickets raised to our team in order to create test mass data. Frequently contact with requester to align issues to set data, doubts and questions about tickets, contact other teams to align and check issues found in the environment and raise possible defects. Contact with costumer (Directv and ATT team). Tools used: SQL Squirrel, HP Quick Test Pro ( To execute automatic scripts ), Service Desk tool ( Manage tickets ), Mainframe and Web tools to set Directv accounts, tools developed by Directv to execute queries to set attributes in Database

- Shop Floor system test analyst. Create and execute manual and automated test cases, create test plan, estimates following Scrum best practices. Tools used: Testcomplete 9.0, Mantis, Testlink and Google Tools. Customer: Sanmina´s plant in USA, Mexico, India and Brazil.

- Traffic Train Control application test analyst. Create and execute manual and automated test cases, improved company´s test process. Tools used: Testcomplete 8.0, Bugzilla, Mercury Quality Center, SVN. Customer: Rio Tinto Iron - Australia and ALL.

- Test analyst for the following technologies: Shop-Floor tools, Web Application, Middleware, SAP-SD and Web-Servlet/ Services SOA application. Create, execute manual and automated test cases, focal point and test leader. Tools used: Mercury Quality Center, Mercury Quick Test Pro, Mercury Load Runner, SAP R/3 7.0 - Sales and Distribution, SAP R/3 5.0 - Material Management, AIX environment, DB2 database - Customers: IBM/US, Directv/USA, Shell/Canada.