- Configure CRM accounts- Perform current CRM customer inquiries- Perform web page development- Program website applications. You will be responsible for designing, coding, andmaintain innovative websites and web applications, so that they can be used.- Build web pages with the structure necessary for them to function properly.correctly.- Participate in meetings with clients to discuss the technical needs of the CRM.- Write code for the website, using programming languages, such as HTML or XML.or XML.- Work with other team members to determine how to carry out the project.project.- Integrate graphics, audio and video into the website.- Create specific functionalities according to the project requirements.- Monitor the speed and capacity of the website.- Troubleshoot website problems.- Conduct initial meetings with prospects or leads showing the CRM capabilities.- Conduct CRM configuration meetings with customers to get them to use the CRM in a good way.- Conduct CRM setup meetings with customers to get them to use the CRM properly- Execute periodic reviews for the proper functioning of the CRM.

- Development Web sites, web-apps and mobile application- Management and support of websites (Content Managers, Availability of portals)- Customer support.

- Manage the filing and resolution of incidents, requirements through the software tool provided by the supervision and service delivery forms duly completed. Submit a detailed report of the status, categories, opening dates, closing date, origin and typification of solutions of the cases attended with their respective graphs.- Support preventive and corrective maintenance activities of critical technological services that support communications, servers and data networks. This is evidenced by the inventory of incidents and the updating of the technical data sheet of the intervened services.- Support the activity of inventory, characterization and management of the catalog of installed and new technological services of the municipal administration through the software tool available for the management of IT assets.- Deliver the reports and/or reports requested by the supervisor in relation to the Technological Infrastructure of the Municipality.- Articulate the entry of the personnel of the municipal administration to the alcadorada domain, according to the indications given by the supervision of the contract.- Verify compliance with the configured security policies of the domain server.- Make a detailed report of the current status of all servers. It is evidenced by the delivery of the server diagnosis plan in terms of hardware to software.

I worked as a front-end developer in a Sodimac Project team in an initiative called Retail, developing an ecommerce platform interface where we developed together with the team the different components of an initiative called screens 3.0 creating a new responsive interface.

• I worked as a front-end developer in a Mercado Libre team in an initiative called Models Hub, developing an internal interface where the different ML models used by the different teams of the company were listed.

• Development of an interface for an institutional management follow-up application for the planning secretary of the district of Barranquilla.• Component and interface development with React JS Consumption of microservices generated to visualize the data in the database, Development of administrative dashboard to visualize data and reports• The project achieved traceability of the information because previously the information was received through excel files, which made that at the time of reporting the information had errors and it was very difficult to unify that information to generate reports to the different control entities.Tech-stack: ReactJS, Material UI, JSON, REST API, JavaScript.

I was part of the Tropicode Team Capstone project (Holberton School) to develop a _rst solution approach in Machine Learning for this company.- Data cleaning/treatment with Anaconda and Python, design of the landing page layout, and practiced infrastructure deployment as code with SAM aws services.- The company was able to optimize by 60% the process of finding less financially risky candidates when granting a new loan.

- Development Web sites, web-apps and mobile application- Management and support of websites (Content Managers, Availability of portals)- Customer support.

- Provide support to end users software and hardware- Web Development and Development Applications