✅ Provide quality products to our customers by building a system of quality with team members, which ensures each delivered product meets Papa John’s standards and accurately reflects the customer’s order. ✅ Solicit customer feedback, share feedback with team and use feedback to improve restaurant operations and build brand loyalty. ✅ Communicate, train and promote quality standards to team members by utilizing all available tools including Operations Manual and Team Member Handbook.✅ Manage sales goals against budget and prior year by providing prompt and friendly customer service; building check averages through team member training on products and sales execution.✅ Document performance issues and take appropriate disciplinary action, up to and including termination.

✅ Assists in the maintenance of inventory records, including receiving and posting of all products (in the front-end)) received at the store in all inventory systems.✅ Coaches store team on all package delivery activities, including scanning in and out of packages, completing all daily inventory functions and, package returns.✅ Complete product returns, order voids, customer refunds, cash drops to safe, and provides change as requested for point of sale.✅ Communicate assigned tasks to team members and reports disciplinary issues and customer complaints to management.✅ Attend company-based trainings for continuous development and completes all e-learning modules including safety training requirements.

✅ Sampling, testing, and inspecting soils, aggregates, concrete, grout, masonry, asphalt, and structural steel placement.✅ Performed calculations and data reduction of test results along with drafting.✅ Interact and communicate daily with contractors, technicians, and project managers.✅ Observe and document field activities related to the construction process.