Luke Wiley Email & Phone Number

Adelaide, South Australia, Australia

Victoria, Australia

• Virgin Australia is one of Australia's largest airlines and the largest airline by fleet size under the Virgin brand.As a First Officer I acted as the Co-Pilot, also known as a Second Pilot, to the Captain to manage.
• Appointed as the Safety and Emergency Procedures Instructor to induct and train new hires on all internal safety and emergency protocols, procedures, and policies.
• Appointed as one of the Inaugural Flight Team Members for the Haneda Port Briefing and initial flights due to my contributions to fleet operations management plans and strategies.
• Recognised as a PBS Bidding Advisor to advise on crew scheduling systems to optimise workforce schedules for qualified crew members and specific flight paths.Additional Responsibilities
• Management and coordination of pre- and post-flight inspections of fuel, equipment, and navigational systems to ensure compliance with operating standards and safety requirements.
• Operation of a range of aircraft in accordance with regulations spanning the Civil Aviation Safety Authority (CASA); Air Services Australia (ASA); the International Air Transport Association (IATA); and other.

Victoria, Australia

• Albury Wodonga Health (AWH) is a cross-border provider of public health services and serves as one of the largest regional health services under the Victorian Department of Health and Human Services.I am chiefly.
• Leadership and execution of Support Services strategies, programs of work, initiatives, and wider business plans in collaboration with the Executive Leadership Team.
• Development and implementation of new support services and service delivery strategies to manage and uplift performance outcomes for relevant business units.
• Collaboration with Divisional Managers to resolve conflicts and risks across the workforce as well as support cross-functional performance improvement plans.
• Management of a large-scale workforce, including all facets of workforce management and planning, learning and development, and wider human resources elements.
• Development, implementation, and maintenance of operational budgets for Support Services in alignment with organisation-wide budget objectives, including broad financial reporting and monitoring functions.

Melbourne, Victoria, Australia

• COVID-19 Quarantine Victoria (CQV) is the state government body that is responsible for facilitating quarantine for overseas travellers and providing emergency accommo-dation for those who cannot safely self-isolate.
• Initially hired as a Resident Services Officer, I took the initiative to volunteer for the Team Leader, Resident Support.
• To date, I have received positive feedback from Resident Support Officers in regard to my leadership and coaching to improve their skills.Additional Responsibilities
• Leadership of all Resident Support Officer team members to direct and delegate duties for daily operations. This includes acting as the first point of escalation for complaints or requests.
• Management of workforce planning for scheduling and rostering shifts at the hotel site whilst coordinating the central Human Resources Hub to monitor and manage performance.
• Coordination of induction, training, coaching and mentoring, and wider professional development of all team members to meet performance goals and uplift capabilities.

Taipei City, Taiwan

Victoria, Australia

Victoria, Australia

Master Of Business Administration - Mba, Leadership

In Progress

Advanced Diploma Of Arts, Japanese Studies

Diploma Of Management

Diploma Of Technology, Aviation