Wilfrina Gracia Email & Phone Number

Semaja • Naaga • Baku • Charkoal • SKYE • Mr. Fox

Managing Lifestyle Concept Outlet- Responsible for overall operations daily - Maintain efficiency and increase revenue & proftable growth- Training visionary team members & supervising performanceYoungest Operation Manager at ISMAYA

Social Garden, Social House, SKYE

Marketing Communication and & Partnerships•Implement marketing centralization of all AHG unit business (8 Hotel Units and 2 Leisure Units)•Create quarterly marketing promotions for all AHG unit business•Work closely with Group Revenue Director and Group Sales Director to Plan, execute and deliver all corporate level campaigns through all GM and DOS•Oversee partnership developments on every AHG business units•Track and measure marketing activities and campaigns and reports… Show more Marketing Communication and & Partnerships•Implement marketing centralization of all AHG unit business (8 Hotel Units and 2 Leisure Units)•Create quarterly marketing promotions for all AHG unit business•Work closely with Group Revenue Director and Group Sales Director to Plan, execute and deliver all corporate level campaigns through all GM and DOS•Oversee partnership developments on every AHG business units•Track and measure marketing activities and campaigns and reports monthly to CEO & BOM•Conduct high level reports to BOMMarketing Operations•Oversee and maintain each unit’s operational collaterals with President and Graphic Designers•Oversee online marketing collaterals with Graphic Designers, as per instructions from CMO•Provides Sales activity collaterals•Plans and amend the yearly budget and expense forecast for Marketing teamMarketing Exposure•Oversee exposure content plans, edit, and post across all Social Media channels and platforms with Graphic Designers•Track and measure reach for each account for marketing optimization Show less

-Manages social media profiles and website of Aryaduta Hotel Group, 8 unit hotel, Imperial Klub Golf, and ARYADUTA Country Club.-Plan social media & website content, working alongside with Graphic Designers.-Plan and execute marketing campaigns for AHG and hotel units. Focuses on delivering campaign through organic strategy, ending each campaign reaching targeted occupancy.-Reporting social media profiles KPI to each hotel unit and to Group Revenue Director.-Partnership… Show more -Manages social media profiles and website of Aryaduta Hotel Group, 8 unit hotel, Imperial Klub Golf, and ARYADUTA Country Club.-Plan social media & website content, working alongside with Graphic Designers.-Plan and execute marketing campaigns for AHG and hotel units. Focuses on delivering campaign through organic strategy, ending each campaign reaching targeted occupancy.-Reporting social media profiles KPI to each hotel unit and to Group Revenue Director.-Partnership development Show less

Tangerang, Banten, Indonesia

Overseeing alternative income during Social Distancing period.Plan, manage and execute piloting project, CinéClean.Reports directly to Revenue Director.

Tangerang

Interact with guest through social media platform. Resolve complaints and serve customer's enquiries. Provide recovery for guest complaints.Build SOP of guest recovery.Implement CRM system, enabling efficiency in guest correspondence.Achieve better guest experience.Reports directly to CMO upon progress