Wilf Voss Email & Phone Number

Fleetwood, England, United Kingdom

Responsible for the creation of highly engaging eLearning, video and written content for an award winning NHS national content centre.

Fleetwood, England, United Kingdom

Responsible for developing and delivering training content for a range of national public services within the NHS. I innovate, delivering engaging solutions within restricted timescales and budgets to ensure that we meet key metrics for an award winning contact centre.My role involves scoping and developing content for new and upgraded services. I create eLearning and traditional learning materials, as well as professional video and audio content such as product videos and podcasts. I lead on major training and colleague engagement projects to ensure successful implementation of new services or systems.

Fleetwood, England, United Kingdom

Managing disruption to supplies of PPE and medical equipment and medicines caused by the COVID pandemic or due to Brexit issues.

St Anne'S On The Sea

Have you ever had a dream? Well one of mine is to have my ice cream parlour and coffee shop, so when the opportunity arose I have started the process of creating an amazing brand to introduce the highest quality, hand-made artisan ice cream, great British puddings and perfect coffee. We are at the early stages of purchasing premises and starting our business with a view to launching early in 2016.

Fylde Coast

Glasgow, United Kingdom

Responsible for developing franchise opportunities for major innovative brands. Currently developing Brite Technical Services who offer nationwide installation and maintenance of Electric Vehicle charging systems, PV Solar and Battery installations, Electric Vehicles and electrical equipment.

Worldwide

Welcome to 'Burn My Verb'. Professional Copywriting on subjects as diverse as health care and well being to technology. Blog posts, websites, SEO content and articles. Professional created by experts with many years experience in marketing and copywriting.

North West

Working for a UK government agency in a contract capacity.

London

Responsible for legal and data compliance and GDPR matters for this holistic digital marketing agency.

Remote

Responsible for creating content for the group websites, blogs and online presence. Wilf creates white papers and blog content relating to a wide range of marketing, web development and technology areas for MMG.

London, United Kingdom

Responsible for data and systems compliance and the transition to GDPR across the group, suppliers and clients.

Lytham St. Anne’S, England, United Kingdom

Responsible for developing brand and incredible service, we will be delivering hand-made, artisan ice cream made from local Lancashire ingredients, great British puddings and the best coffee we can find (specially roasted to our own, very exacting standards).

Everywhere Great Customer Service Is Required

With a background in retail and event management and a passion for great customer service Wilf offers training and mentoring to deliver excellence in customer interactions. Wilf can lead management coaching, organisational change and staff and colleague training as well as customer service monitoring and metrics. alwaysright.co.uk

North West

Brand and sales development for thegiantbrand.com a full service online marketing company.thegiantbrand.com provide full online marketing service, from simple online brand building through to complex web development projects involving search engine optimisation and e-commerce. We can provide your organisation with a credible online presence.

International

Training and consultancy in online and face to face customer service - from strategy development to staff training ensuring that your business delivers excellence and maintains maximum profitability. From how to motivate colleagues to deliver consistent service excellence to how to deal with poor online reviews.

Swindon, United Kingdom

Responsible for delivering an ever-improving shopping experience for customers, delivering an impeccable front end service that responds to the needs of customers. Leadership and coaching for a team of colleagues, making sure everyone is in the right place at the right time, and ensuring a safe and secure environment.

Royal Wootton Bassett

Veritas Language Solutions is a National Award winning UK-based company that provides an all-in-one language service to businesses in the UK and overseas. We offer a wide range of services, flexible to a client's individual requirements, including translation, interpreting, proofreading, localization and writing.I was responsible for developing the basis of a new product for the UK primary school market, delivering interactive sessions for children in international culture and language. This included the development and piloting of academic sessions for 4 - 7 year old's, lesson plans, train the trainer materials, business and marketing plans.

Olympic Park London

Working as part of the London 2012 team to provide a wide range of fleet vehicles for international broadcasters and members of the press.The role includes:* Working with high level Olympic partners delivering excellent customer service* Responsibility for the development of client communications* Development of operational process and supporting documentation* Support and development of information systems* Training GamesmakersThe role includes direct interface with high level Olympic partners such as National Olympic Committees, Sponsors, Olympic Family and Broadcasters and requires an exceptional level of customer service as well as the ability to work well under pressure.I have been tasked with the development and support of data systems to facilitate workforce allocation and client scheduling. This element has required high level Excel and VBA programming.I had responsibility for training and supporting Gamesmakers working in the Transport team during the games.

Royal Wootton Bassett

Freelance event manager, Audio/Visual consultant and event and conference presenter - Development of events with clients for event management, technical and health and safety issues. Also a highly professional presenter and host, ensuring that clients get the very best event by understanding the audience needs and ensuring that the message gets across.

Swindon, United Kingdom

Responsible for product sales for ticket sales at a major retail organisation. Awarded weekly sales stars (highest sales for store and region), Employee of the month, Special Recognition and Loss Prevention Awards.

Yeovil

Working as a sales and business consultant for a web development oganisation. Responsible for managing initial client lieason and sales and the analysis and development of business requirements and technical specification documents.My role included the following activities:* Client lieason and sales* Initial business analysis* Web site design and specification* Client project management* SEO provision and analysis* Copy writing and editing

Responsible for sales and marketing activities and new product innovation and strategy for BCS Qualifications. Lead business strategy groups at board level and supported coaching and organizational change. Responsible for developing and delivering a variety of training courses, conferences and major events involving complex logistics, event management and presentation skills.

Worked as part of a small steering committee to develop and maintain standards in pan-European computing and IT qualifications

I have been contracted to support the technical logistics and event presentation for the ECDL Foundation CEO Forums

Responsible for accreditation and audit of new ECDL test centres

Responsible for recruiting student and graduate members of British Computer Society

Working in the IT department, supporting users and the testing and implementation of a new IT system

Certificate In Company Direction, Institute Of Directors

Diploma in Company Direction

Biiab Level 2 Award For Personal Licence Holders, Personal Licence Holder

A Personal licence is the licence held by an individual who wishes to sell or authorise the sale of alcohol on a licensed premises.

Level 2 Award In Food Safety In Catering, Event Health And Safety

Diploma In Event Health And Safety, Institute Of Occupational Safety And Health

Health and Safety Management

Bsc (Hons), Computing Studies

BSc(Hons) Computer Studies

Education record

Education record