Wilfy Xavier Email & Phone Number

Doha, Qa

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• Strategic Sales Leadership: Orchestrated sales operations for Fire Alarm and Suppression Systems, driving revenue growth and ensuring alignment with corporate goals.• Departmental Oversight: Directed the Fire Engineering Department, overseeing sales, estimation, design, and commissioning processes, maintaining strict adherence to industry standards and client specifications.• Technical Expertise: Provided advanced technical support to project and commissioning teams, contributing to solution design, proposal development, and resolution of complex inquiries, bolstering client confidence.• Cross-functional Collaboration: Collaborated extensively with internal stakeholders, including marketing, design, project management, and customer support teams, fostering seamless coordination throughout the sales lifecycle.• Commissioning Excellence: Actively participated in technical commissioning activities at project sites, troubleshooting to optimize system functionality and performance, ensuring superior client satisfaction.• Proposal Proficiency: Prepared detailed estimations and proposals tailored to client and MEP consultant specifications, skillfully negotiating tender and contract terms to drive sales growth and profitability.• Continuous Learning: Maintained up-to-date knowledge of industry trends, technical standards, and sales techniques through ongoing training and professional development initiatives, enhancing team capabilities.• CRM Optimization: Managed CRM systems to meticulously track sales activities and client interactions, enabling efficient resource allocation and enhancing sales effectiveness.• Customer Satisfaction Focus: Provided prompt and effective technical support to clients, ensuring high levels of satisfaction and fostering enduring relationships, contributing to repeat business and brand loyalty.• Market Insight: Analyzed market trends and competitor activities to inform strategic sales approaches, capitalize on emerging opportunities.

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Bengaluru Area, India

• Technical Evaluation: Conducted comprehensive technical evaluations of product offerings, providing insightful recommendations to optimize performance and suitability for client projects.• Techno-Commercial Collaboration: Collaborated closely with sales and procurement teams to develop techno-commercial offers, ensuring alignment with client requirements while maintaining profitability for the company.• Design Approval: Reviewed and approved design drawings for fire alarm and ELV systems, ensuring adherence to industry standards and regulatory requirements, thereby enhancing project efficiency and safety.• Training and Stakeholder Engagement: Facilitated training sessions for internal teams and external stakeholders, enhancing their understanding of product features and applications, fostering greater competence and confidence in product utilization.• Supplier Coordination: Liaised with international and local suppliers to streamline procurement processes, ensuring timely acquisition of materials essential for project execution, minimizing delays and optimizing project timelines.• Business Development Support: Supported business development efforts by identifying new opportunities and market segments, contributing valuable insights to strategic decision-making and expansion initiatives.• Customer Relationship Management: Managed customer relationships, addressing technical inquiries and concerns promptly and effectively, cultivating strong rapport and ensuring client satisfaction.• Strategic Planning: Contributed to the development of business plans and strategies, aligning with company objectives and market trends to drive sustainable growth and profitability.• Project Oversight: Monitored project progress and provided technical support to project teams as required, leveraging expertise to overcome challenges and ensure project success.

Mumbai Area, India

• Technical Guidance: Offered expert technical support and guidance to site engineers and project teams on Mircom/Secutron products, ensuring seamless integration and optimal performance.• Training and Demonstrations: Conducted engaging demonstrations and comprehensive training sessions for project teams and end-users, empowering them with in-depth knowledge of product functionalities and applications.• Logistics Coordination: Collaborated closely with purchase and logistics departments to streamline material procurement processes, ensuring timely availability of essential resources to support project timelines.• Proposal Preparation: Prepared detailed estimates and proposals tailored to project requirements and client specifications, showcasing the value proposition of Mircom products effectively.• Client Engagement: Actively participated in technical meetings with clients and consultants, providing valuable insights and addressing project requirements, thereby enhancing client satisfaction and fostering long-term partnerships.• Sales Presentations and Negotiations: Leveraged persuasive communication skills to conduct impactful sales presentations and negotiations, securing new business opportunities and driving revenue growth.• Commissioning Support: Contributed to the commissioning and testing of Fire Alarm control panels, ensuring adherence to quality standards and regulatory requirements.• Customer Relationship Management: Cultivated and maintained strong customer relationships, delivering exceptional support and service to system integrators and end-users, fostering loyalty and repeat business.• Market Expansion: Played a pivotal role in expanding market reach by successfully commissioning Mircom products in both domestic and international locations, contributing to the company's growth and market presence.

Bachelor Of Engineering (B.E.), Electronics & Tele-Communications Engineering, First

Activities and Societies: Have Been the Technical coordinator at the Inter Collegiate Technical Festival Organized by SIES Graduate School.

Diploma, Industrial Electronics, First Class

My Diploma in Industrial Electronics from Fr. Agnel Polytechnic, Mumbai University, served as a pivotal stepping stone in my journey.

Ssc, Ssc, Distinction