Taylor Wilhelm-Kork Email & Phone Number

Wilmington, Nc, Us

Wilmington, North Carolina, United States

Turtle Cove manages multiple interests including companies, properties, investments, and philanthropy efforts. Under the Turtle Cove umbrella you can find: Burgaw Now- a community-based venture that focuses on the preservation, revitalization, and development of Burgaw, North Carolina.Own Your Own- a nationwide million-dollar restaurant competition held in Burgaw, North Carolina with a replicable model to support entrepreneurs, invest in communities and revitalize small towns.Penderlea Farms- a 575 acre heritage Live Oak tree farm grown from handpicked acorns in Southeastern North Carolina.

Wilmington, North Carolina, United States

Oversaw all day-to-day operations of the downtown Wilmington, NC location, which catered to over 250 members ranging from individuals to large companies.Managed the monthly budget and P&Ls, ensuring alignment with location goals and financial targets.Maintained strong relationships with stakeholders in collaboration with the Senior Community Manager, providing regular monthly reports and engaging in effective relationship management.Supported a direct report in their professional development through ongoing tailored coaching and weekly one-on-one meetings to deliver constructive feedback.Successfully restructured unused space within the location, maximizing revenue and increasing membership capacity.Held accountability for member retention, Net Promoter Scores (NPS), and overall member satisfaction, consistently implementing strategies to enhance member experience and engagement.Successfully supported direct report and retained membership base through proactive relationship-building and targeted retention strategies through large acquisition.

Wilmington, North Carolina, United States

Facilitated a warm and welcoming community by engaging in intentional interactions with members and guests, creating a productive and uplifting work environment.Efficiently handled the day-to-day responsibilities of Common Desk's first location outside of Texas, ensuring smooth operations and member satisfaction.Conducted informative and engaging tours, showcasing the space and its amenities to potential members.Planned and organized community events, fostering connections and promoting a sense of belonging among members.Managed incoming phone calls and emails, promptly addressing inquiries and providing exceptional customer service.Oversaw the operation of a small in-house coffee shop, ensuring a high-quality experience for members and guests.Addressed members' needs and concerns, proactively finding solutions and providing support as required.Collaborated with the location's Senior Community Manager to execute marketing and sales tasks, including managing the sales pipeline in Salesforce, posting engaging content on the location's Facebook page, and implementing local marketing initiatives and partnerships.Conducted comprehensive New Member Orientations, educating members on Common Desk policies and procedures, and promoting the usage of the app to activate amenities and enhance their workspace experience.

Advocated for individuals with developmental disabilities, ensuring access to opportunities and empowering them to make informed decisions about their lives.Navigated complex systems and identified innovative solutions to present customized opportunities that met the specific needs of individuals.Built meaningful relationships and connections with individuals and service providers, fostering collaboration and ensuring safe and sustainable outcomes.Coordinated and facilitated the delivery of services, collaborating with internal and external stakeholders to ensure the smooth implementation of support plans.Conducted comprehensive assessments to determine individuals' needs and preferences, tailoring service recommendations accordingly.Advocated for and educated individuals about their rights, resources, and options, promoting independence and self-determination.Collaborated with multidisciplinary teams, including healthcare professionals, educators, and social workers, to develop and implement individualized plans that addressed holistic needs.Stayed updated with the latest developments and best practices in disability services, attending relevant trainings and conferences to enhance knowledge and skills.

Baltimore, Maryland Area

Counseled predominantly homeless or low-income clients, attentively assessing both spoken and unspoken needs to establish comprehensive support plans and connect them with appropriate resources.Provided compassionate support, referrals, and advocacy for clients on a walk-in basis, addressing their immediate needs and guiding them towards positive outcomes.Engaged in proactive community outreach efforts to foster collaborative relationships with other agencies in Baltimore, promoting a network of support and resource sharing for the benefit of clients.Conducted initial interviews and encouraged eligible clients to participate in Christopher's Place, a residential employment academy offering a structured program to empower and equip 60 men with the skills needed for full-time, gainful employment and a positive life change.Collaborated with a multidisciplinary team, including social workers, case managers, and community organizations, to ensure comprehensive care and support for clients.Developed and maintained a thorough understanding of local resources and services, keeping up-to-date with changes and emerging opportunities to better serve clients.Utilized active listening and empathetic communication techniques to establish rapport and build trusting relationships with clients, fostering a safe and supportive environment.

Elon, Nc

• Tutored students individually and in groups to facilitate understanding of class material.• Partnered with professor to re-design class structure and plan weekly agenda.• Collaborated with three professors and students weekly to discuss various teaching pedagogies.

Elon, North Carolina

• Co-led 150 student leaders in largest service organization on campus.• Created marketing materials to promote enhanced understanding of current social issues and facilitate reflection relating to service work.• Secured funding for over twenty large, student organizations through developing and defending an efficient and effective budget proposal.• Presented at INTERSECT Conference on Elon Volunteers! Social issue awareness restructuring and faculty-student collaboration model.

Elon, Nc

Chosen as the only student advisor to the WGSS Advisory Board to work as a liaison between student organizations and provide insight through a student lens on departmental events and outreach. Allowed me to see the larger workings of maintaining a feminist presence and opportunities on an institutional level.

Burlington, North Carolina

Assisted the program director in the daily programming for a group of thirty adults with special needs, ensuring a safe and enriching environment.Collaborated with the program director to plan and execute innovative and interactive activities tailored to the specific needs and interests of the participants.Created engaging displays and setups to promote a stimulating and interactive environment, fostering learning, social interaction, and personal development.Demonstrated creativity in designing activities that catered to diverse abilities, ensuring inclusivity and equal participation for all participants.Supported daily meal preparation and distribution, working closely with the program director and staff to accommodate varying dietary needs and preferences.Maintained a clean and organized program area, ensuring a safe and accessible space for participants.Fostered a positive and supportive atmosphere, building rapport and relationships with participants and providing emotional support as needed.Collaborated with the program director and other staff members to evaluate and enhance program effectiveness, offering suggestions for improvements and modifications.

Bachelor’S Degree, Major: Philosophy. Minor(S): Women, Gender And Sexualities Studies & Human Service Studies., 3.65 Gpa

Activities and Societies: Elon Feminists for Equality, Change and Transformation 2013-2016 Alpha Phi Omega 2013-2016 Omicron Delta Kappa.

Education record

Activities and Societies: Class President 2011-2012 Habitat for Humanity 2009-2012