Wilhelm Wust Email & Phone Number

Greater Atlanta Area

Atlanta, Ga

National Accounts: Large Casualty UnderwritingResponsible for using technical, sales and analytical skills to provide insurance solutions to help insureds manage risk, while having a thorough understanding of CNA’s strategies and risk appetite in order to effectively manage a portfolio of clients to ensure profitable growthReview applications and financial requirements to determine acceptability of risk in accordance with CNA's guidelines and standards.Lead highly effective team of five senior underwriting technicians to ensure high quality customer service to both internal and external clients.Underwrite through strategic, thorough account reviews and producer interactions pricing accounts based on risk assessments, financial and competitive analysis.Manage portfolio to acheive gross written premium, profitability, rate, retention, product mix, new business and portfolio management goals.Develop producer relationships to build pipeline, agency intelligence, and drive performance in order to acheive results.Create and implement distributor specific business plans, monitor performance and adjust plan to ensure pipeline for future profiabable growth.Effectively communicate CNA's position at the point of sale, demonstrating in-depth knowledge of CNA's products and appetite.

Atlanta, Ga

Atlanta, Ga

Lead and directed operations for the Southeast Zone ensuring consistent and effective delivery of service to all levels of internal and external customers. Collaborated with Zonal and Home office leadership and directed project teams to ensure successful implementation of new processes and procedures to assure strategic, operational, and financial goals were met. Had indirect (14) and direct (9) management responsibilities for the performance and development of Underwriting Technicians in accordance with the corporate strategic direction.Cultivated and grew strong working relationships with Zone and Branch Leadership teams. Assisted Branch leadership and underwriting staff in resolving highly visible problem cases or issues, acting with a sense of urgency and taking accountability for resolution.Drove strategic initiatives for the Enterprise by championing process improvements that cut accross segments and business units.Planned, delivered and implemented improvement projects managing scope, timeline, resources, and business outcomes.Participated in the development of new tools and reporting packages to aid in data collection, analysis, and strategic planning to acheive superior results and more effectively manage personnel. Established relavent and measurable performance goals to better manage staffing levels, headcount, and productivity to optimize execution and create additional capacity for the underwriting staff.Served as the Southeast Zone Liaison between the branches and the processing organization. Ensured consistent adoption of the processing centers, while managing the resolution of quality and consistency issues impacting execution.Identified field staff training needs and gaps. Coordinated and deployed training resources across the Southeast Zone as needed.

Atlanta, Ga

Accountable for business and operational improvements and building, motivating and leading team to achieve goals and objectives. Established solid network and collaborative relationship with insurance carriers and underwriters, opening the door to increased business opportunities.Steered momentum to develop and apply analytics to majority of middle market placement to produce better results for clients. Adapted and optimized analytic tools driving pricing and creative client solutions.Dynmically led team of four experienced placement brokers and three placement representatives focused on, and attaining, best-in-class customer service and innovative insurance solutions for clients.Effectively manage book of business consisting of 200 clients generating gross written premium of $70 million across the Southeast Partnership.Re-engaged market relationships and built strong connections by demonstrating commitment to quality and professionalism, and gaining confidence of clients and major carrier partners.

Seattle, Wa

Responsibilities included: negotiations and transaction management with carriers, and thoroughly understanding insurance marketplace with each carriers’ risk appetite. Protected client balance sheets by providing risk transfer solutions, analyze their options to identify risks. Performed needs evaluation for insurance products determined by running benchmarking reports and comparing against peers and loss analysis, resulting in lower client premiums and collateral needs while ensuring lowest cost of risk.Coordinated global marketplace via Bermuda and London based on individual client needs.Contributed to Marsh's body of knowledge on product line by actively participating in internal network comprised of six hubs countrywide.

Seattle, Wa

Charged with providing optimum client service to a book of business ranging from $1 million to $2 million in revenue. Project lead for the rollout of Marsh’s web–based document management system (MCD) in the Seattle office.Provided clients with high level of insurance product line expertise with in-depth knowledge of client insurance programs, determining workable solutions to complex risk situations.Evaluated, compared and leveraged price and quality of product to protect company against errors and omissions and attain best customer solution and highest protection to client.Developed and executed innovated alternatives and solutions for difficult insurance placements.Supported Western Zone by providing client service and coordinating casualty placements for several large Marsh Alaska office clients.

Seattle, Wa

Morristown, Nj

Held full accountability for preparing and reviewing underwriting specifications and changes in risk profile for client advisors; timely and accurate production of correspondence, reports, and presentations, including surplus lines documentation, and preparing insurance summaries, policy transmittal letters, and general file documents compliant with Marsh's professional standards.Developed communications that clearly explained technical concepts to a less technical audience.Proactively monitored billing activities and secured premium financial arrangement.Created and processed invoices, policy set-ups, requested for payment, and activity reports.Conducted advanced research, including participation in policy review, development of proposals, and analysis.

Masters Of Business Administration, Master Of Business Administration

Bachelor Of Applied Science (Basc), Textile And Apparel Management

Activities and Societies: Lamda Theta Phi

Associate Of Arts And Sciences (Aas), Accounting

High School Diploma

Activities and Societies: Football Team and Track Team