Wilko Bakker Email & Phone Number

Zwaag, Noord-Holland, Nederland

Purmerend, North Holland, Netherlands

• Required to implement new functionalities, improve existing systems, and ensure the portal serves as a self-service tool for resellers and distributors.Achievements Included:
• Collaborated with multiple Product Owners, Business stake holders and developers to make the Bose reseller portal a self-service tool for the Bose resellers and distributors from the consumer Electronics, Aviation and.
• Built portal to not only place orders but also for service/return activities and implemented new functionalities as visibility of financial information as invoices, status, credit limit and account statement.
• Drove many improvements.

Noord Holland, Nederland

• Responsibilities included overseeing the implementation and roll-out of Microsoft Dynamics 365 across various regions. Required to manage data migration, system connections, training events, and the addition of new.
• Successfully led the roll-out of Dynamics in Europe including data migration, connection with SAP system and did training events on locations.
• Rolled-out in the America's followed by the rest of the world including training events in US, Japan, Australia, India, and Dubai.
• Added more modules such as Service, Marketing, Knowledge Base and for reporting created a connection to Power BI.
• Generated lead records from data from ‘contact us’ forms hosted on the Bose professional website.
• As part of the carve out project the application moved to a new domain and all the connections to SAP, SharePoint, BI, Outlook, Learning Centre and Click Dimension were restored.

Purmerend, North Holland, Netherlands

• Responsibilities included managing a project to carve out IT tools as part of a sales division.Achievements Include:
• Successfully supported the carve out of IT tools as part of the sales of the Professional division from Bose Corporation to Transom (Bose Professional).
• Specially worked on the SAP Sales module and Reseller Portal including data and the domain move of Microsoft Dynamics including the connection to several systems.

Purmerend, North Holland, Netherlands

• Responsibilities included the implementation of a SalesForce-like tool as an extension of the SAP CRM application. Achievements Included:
• Successfully implemented SalesForce-like tool as an extension of the SAP CRM application specially for the (remote) sales and support teams worldwide.
• Effectively supported the introduction/training sessions in multiple European offices.

Purmerend, North Holland, Netherlands

Be part of the team who implemented the Field-Saas app for the European Field sales and support teams. Supported the technical go-live and training session in the European offices. Added new reporting functionalities for the global market.In 2017 the global tool is phased out and implemented in the SAP Cloud for Customer application.

Edam, North Holland, Netherlands

As field engineer created several sound systems in different types of venues. Churches, hotels, public buildings, football stadiums and more. In most of these projects used the Bose Modeler Sound system software including Auditioner for real demo for the customer.