Will Anderson (Cemap) Email & Phone Number

Birmingham, England, United Kingdom

Birmingham, United Kingdom

- Acting as the primary day to day point of contact to support and work with Relationship Managers in maximizing client life and satisfaction by managing client relationships.- Working collaboratively with my colleagues within Sales, Risk and Operations to ensure effective delivery of client service throughout the life time of the client.- Supporting and.

Birmingham, United Kingdom

- On-boarding new SME business customers- Managing risk- Proactively providing information regarding products to develop business- Supporting customers throughout the entire journey

Birmingham, West Midlands, United Kingdom

- Having customer conversations that add value to their banking experience- Managing customer expectations within a fast pace and challenging environment- Building trust with business customers in order to identify and promote best service options for them, including our Online Banking options- Contributing to a vibrant team culture and helping us identify.

Birmingham, United Kingdom

- Supporting the bank meet there agreement with the government to off load a certain amount of customers- Informing customers of the options available- Resolving any challenges that may appear- Managing a portfolio of customers

Birmingham, United Kingdom

- First point of contact for Business Banking customers and internal colleagues- Complete processes from start to finish while handling work exceptions- Ensuring all work items are completed accurately for the customer, and due consideration is given to exceptions to avoid any delay in processing customer requests- Delivering a consistently high standard.

Birmingham, United Kingdom

- Build great customer relationships, gaining their trust by having a genuine interest in their individual needs- Consider their requirements and help with any issues they may have- Identify any possible complaints, resolving them as swiftly as possible or raising more complex matters to our specialist teams- Go the extra mile for our customers every day.

Birmingham, United Kingdom

During my time at National Express I have learnt a lot of different skills and have grown so much as an individual. My day to day tasks would consist of a number of things, from making announcements over a announcement system, generating drivers ticket lists, tracking down vehicles and estimating any delays, making drivers aware of any diversions to avoid.

Birmingham, United Kingdom

Whilst working at Next I was based on the womensware department where would recover the clothes, meet and greet customers, serve on the till, stock check products for customers as well as deal with directory returns. During my time at Next I have gained a lot of confidence dealing with members of the pubic as well as gaining a good insight into the retail.

Northfield, West Midlands

During my time at Just for Pets I was involved with general husbandry for all types of small mammals and birds. I have learnt many new key skills for example how to organise the shop floor as well as many different maintenance tasks which helped the shop run smoothly. I was also involved with working on the till and providing a high level of customer.

Solihull

I was in charge of writing letters to people, adding new patients, adding pictures to people’s profiles and other clerical duties. I learnt a lot of key skills whilst working at the orthodontics. Not only gaining vital experience of conduct myself in a professional environment but also the adjustment to working efficiently with a different software package.

Level 3 Diploma, Animal Health, Bb

Apprenticeship, Information Technology, Pass

Gcse, 8 B-C Grades