Will Bates Email & Phone Number

Cambridge, Massachusetts, Us

Member of the IT leadership team responsible for leading and providing strategic direction for R&D IT, Enterprise Architecture, Digital transformation, and Enterprise Analytics.- Strategic business partner for Medical Affairs, Data Science, Regulatory Operations, Quality and Clinical operations.- Responsible for collaborating with business partners to understand business challenges and then providing process and technology recommendations that result in enterprise solutions that solve critical business problems.- Responsible for driving strategic road maps with Global R&D to ensure business strategy and technologies are aligned to achieve desired business outcomes. - Provide technology guidance across the organization to ensure new initiatives are aligned to our organizational principles.- Responsible for the enterprise Tableau platform and providing Data Analytics and services across R&D, Commercial and G&A domain areas.- Responsible for all R&D applications and platforms including but not limited to: CTMS(Oracle Siebel) Kernal, Clinical Trial registration, Trackwise Digital, and eTMF.- Strategic Alliance Partner responsible building and maintaining relationships with external Partners with the goal of analyzing, selecting systems and processes needed to support new products that have been developed in partnerships.

Marlborough, Ma, Us

Development of the Digital IT Strategy and the Enterprise Architecture strategy for Sunovion. Partnering with IT and Business leaders to assess new technology to introduce digital capabilities and improve operational efficiency.- Developed architecture principles and standards and aligned them to the IT strategy. Improved overall project delivery by leveraging principles, standards and built the foundation for a streamlined Architectural Review Board.- Mapped IT Application inventory to Business Capabilities, identified redundancy and developed a plan to address technical debt.- Developed Sunovion’s Digital IT strategy and socialized to various business areas to create awareness and to generate excitement for Sunovion’s digital offerings. Led several successful Digital POC’s and is currently establishing an Automation Center of Excellence to further improve process performance. - Expanded the service portfolio of IT services to include services that are shareable across all of DSP sister organizations to optimize resources and costs.

Marlborough, Ma, Us

Marlborough, Ma, Us

Currently functioning in dual capacities as IT Business Relationship Manager and Global Program Manager responsible for a portfolio of R&D and quality-focused initiatives. Engage with stakeholders to establish robust alliances and customize programs based on their goals.Exhibit people management expertise to direct cross-functional teams and vendors for optimal service delivery. Continuously ensure support for quality and R&D applications by serving as a business liaison.

Marlborough, Ma, Us

Functioned as Global IT Manager and IT Business Partner. Drove clinical IT operations, which involved application development and clinical trial integration. Led a cohesive team of developers, business analyst, project managers, and help desk support specialists to ensure alignment to business road maps.Successfully initiated a comprehensive production support process with standard SLA’s for all clinical IT applications. Drafted the 2014 clinical IS strategy, which included developing a clinical systems road map and delivery strategy. Collaboratively defined a clinical research organization strategy and led the integration of selected CRO’s.

Marlborough, Ma, Us

Spearheaded the design and delivery of enterprise-wide data integration solutions. Guided personnel such as architects, developers, business analyst, project managers and consultants on processes. Provided oversight for schedules, budgets, status reports, and project deliverables. Continuously aligned IT data integration solutions with business strategies.Continuously exemplified leadership expertise by directing a team of 45+ members with an annual budget of $3M. Collaborated with business stakeholders to construct data integration services road maps. Increased project capacity and delivery by 86% through implementing an intake process utilizing Jira. Attained annual savings of up to 35% by leading the implementation of an onshore/offshore resource managed service model. Realized time and labor savings of over 30% by transferring production support for all enterprise digital health platforms to a sole supplier. Led the build of API gateway and portal technology to manage all enterprise integration APIs, significantly minimizing annual legacy costs.

Paris, France, Fr

Led global site implementations for two corporate quality software applications, which included requirements gathering, training, data migration, validation, deployment planning, and post implementation support planning. Managed system upgrades, patches, and hotfixes for applications. Engaged with clients and the internal team regarding project status.Established priorities for project managers, system administrators, business analyst and trainers. Worked with business customers to deliver a portfolio of projects that produced an average ROI of 20%. Delivered 90% of projects on a timely basis and 98% of projects within budgetary limitations.

Us

Acted as Training Project Lead for a $160M process improvement/system implementation project, which involved managing multiple system training work streams. Adeptly managed project scope by developing work breakdown structure for major milestones and implementing solutions to minimize project risks.Successfully integrated the work of technical and training teams to test redesigned processes. Enhanced system implementation adoption rates by 35% through establishing change management initiatives.

Bachelor Of Business Administration (B.B.A.)

Negotiation And Leadership Certificate

Fellows Leadership Program Graduate

Mba - 2013