Responsible for the strategic planning and execution of company-wide IT/Operational projects and initiatives. Partnering with and coordinating multiple departments to ensure that the highest priority initiatives are identified, executed and implemented in accordance with the company’s priorities. Focus on identifying key project objectives, interdepartmental communication forums, strategic and operational needs, and status/execution of priorities.

• Project Manager and team member of a team responsible for planning, implementing, and overseeing training and execution of projects specific to NCR Back Office (formerly MenuLink).• Administrator and Specialist of NCR Back Office Program for 450+ locations.• Responsible for planning, implementation, and execution of special projects relevant to Operations.• Responsible for day to day Labor, Inventory, Purchasing, and PnL troubleshooting/support for all locations. • Implementation, Configuration, and Training for new locations and conversions.• Recipe entry and Maintenance for Food, and LBW.

• Oversee all unit operations, including Front of House, Kitchen, Retail and Sales departments.• Exceeded budgeted unit sales and profitability.• Hired and trained the opening team in Fall of 2007 of 200+ employees.• Promoted 8 managers within the company.• MIT Training Store.• Principle test kitchen for the company.• Member of the New Store Opening Training Team at multiple locations.• Worked as a Front Manager, Sous Chef, Sous Chef II, Chef, AGM, and GM.

• Member of the Management Team, and helped oversee all daily operations of the unit. • Hired, Trained and Managed staffs members in multiple locations from 150+ employees to 300+ employees for a in a single unit.• Participated in multiple New Store Opening's as a New Store Opening Manager/Trainer.