Will Chai Email and Phone Number

Dedicated Quality with expertise in supply-chain quality monitoring and providing technical quality support to China customers through FA labs establishment. Proven track record of ensuring flawless manufacturing quality and implementing quality policies. Seeking to contribute my skills and experience to drive excellence in quality management.➢Engaged in supply-chain quality monitoring, ensuring the highest manufacturing quality standards were met.➢ Established and… Show more Dedicated Quality with expertise in supply-chain quality monitoring and providing technical quality support to China customers through FA labs establishment. Proven track record of ensuring flawless manufacturing quality and implementing quality policies. Seeking to contribute my skills and experience to drive excellence in quality management.➢Engaged in supply-chain quality monitoring, ensuring the highest manufacturing quality standards were met.➢ Established and managed FA (Failure Analysis) labs to provide technical quality support to China customers.➢ Conducted supply chain deep dives to identify and resolve quality issues and improve processes.➢ Constructed and reported customer support metrics to track and improve customer satisfaction.➢ Set up failure analysis labs to enable the swift identification and resolution of product defects.➢ Provided valuable design solution quality feedback to enhance product reliability and performance.➢ Implemented quality policies and initiatives to maintain quality standards throughout the organization Show less

In charge of MAXIM product quality related issue in China, addressing complaints and resolving problems in accordance with the company policies