Will Collicott Email & Phone Number

In addition to performing the duties of an Implementation Specialist, a Senior Implementation Specialist must also: - Maintain specific metrics and goals, including average days in implementation, while also managing a higher volume of clients- Serve as the go-to Implementation Specialist for high-profile and escalated clients- Provide training for all new team members- Demonstrate approachability in serving as a subject matter expert and resource for other teams

- Work closely with clients to build out and customize their real estate website and CRM- Manage detailed project timelines for 15-20 simultaneous implementations- Set up and maintain DNS zones for client domains- Develop training materials and host client training sessions- Plan and execute content migrations, redirect strategies and bulk data imports- Identify projects that are at risk and create an action plan to get them back on track- Maintain constant communication with internal stakeholders- Manage Technical Solutions ticket queue, assisting clients with website and logo updates, brokerage changes, DNS updates, etc.

Charleston, Sc

- Format and edit projects according to house style guidelines to ensure accuracy, consistency and readability- Communicate with authors via phone and email, guiding them through the publishing process- Create page layouts using InDesign and submit to authors for approval; alter/adjust layouts based on author feedback- Proofread final texts, cover drafts and promotional materials- Perform freelance editing and proofing work when necessary

Charleston, Sc

- Created unique content about South Carolina using SEO best practices- Managed over 200 advertising accounts, created new ads and provided client support via phone and email- Performed routine website maintenance- Managed social media presence- Planned and executed SEO strategies to improve organic search results- Maintained SC Picture Project SC Calendar of Events