Will Collins Email & Phone Number

Longleat Forest

Southampton, England, United Kingdom

Carry out manual and automated flights as the pilot in command of unmanned drone systems conducting test flying for customer led projects and reporting the results to enable further research and development.Act as the Daily Flight Supervisor by checking weather forecasts and flight planning tools to decide if flight testing can proceed, planning test flights to be conducted and oversee safe deployment of equipment and trained flight crew.Practical flight testing of Automated Drone Stations in collaboration with company operating software to ensure the software is working as designed and expected with the automated drone systems.Flight Planning utilising tried and tested sources and mission management using the company in-house software.Report writing and auditing data and flight records for statistical use and project support.

Hybrid: Home & Poole

Recruitment coordination of seasonal temporary workers and manage their workload, including day to day priorities. Coordinate and manage a team of four to carry out accurate and fast data entry to enable end of season statistics to be generated for the RNLI’s Lifeguard Service. Supporting the Service Information Improvement Manager providing day to day training, supervision, workload, and ongoing performance of team personnel.To lead and improve the collection of Lifeguard activity data training for the RNLI Lifeguard Operational Leadership Course, including review of existing training materials and administration procedures ensuring they are fit for the future.Resolving and escalating incoming information requests from volunteers, staff, internal and external stakeholders, and members of the public.

Hybrid: Home & Poole

Returned to substantive post following Lifesaving Operations Support Officer secondment.

Hybrid: Home & Poole

I implemented an agile solution to protect the RNLI’s lifesaving capability in a COVID environment to enable a controversial review to go ahead and this considerate approach was received extremely positively amongst the RNLI’s coastal communities and within the Operations Committee. It also future proofed the capability to deliver the Coast Review programme during uncertain times.I supported with loggist duties for the COVID-19 Silver and Gold Command meetings which were in place to guide the organisation, given the environments that multiple jurisdictions across the RNLI were operating in, to allow business as usual operations to not be adversely affected by the pandemic.

Hybrid: Home & Poole

Returned to substantive post following Data Processing Manager (LSAR) secondment.

Rnli Support Centre, Poole

I transitioned the team into a different way of working required by the COVID-19 pandemic which provided an opportunity to move the team to working virtually for the future and into a semi-permanent hybrid way of working. I gained experience of managing a team heavily impacted by the pandemic both through the impacts of Furlough Leave and managing good Mental Wellbeing at work.

Rnli Support Centre, Poole

In addition to Data Support Assistant Responsibilities:Facilitate access to incident data for the content creation of formal letters of thanks from the Director of Lifesaving Operations in relation to lifeboat and lifeguard personnel meritorious recognition using Power BI to identify and verify incidents which had flagged as potentially traumatic.Monitor the volume of communications inbound to the team and motivate staff to provide excellent customer service for each interaction and conduct training for the team in how to use the Support Works Client software.Monitor complex queries and identify common trends to feed into organisation wide communications to improve user awareness of the Life-Saving Activity Reporting system.

Poole, England, United Kingdom

I conducted advanced and standard data processing including quality assurance on RNLI lifeboat and lifeguard operational data and internal RNLI reporting requirements. I was a subject matter expert for the life saved process, this involved being the liaison between internal stakeholders in Lifesaving Operations and Service Information which enabled a timely response and confirmation to the Lifeboat and Lifeguard personnel involved. I had the responsibility to verify financial allowance claims for lifeboat personnel on incidents and exercises up to a value of 500 GBP/EURO.I enjoyed proactively engaging with and contributing to Continuous Improvement within the department including conducting flow and takt time analysis and leading in 30-, 60- and 90-day reviews.

Poole, England, United Kingdom

City & Guilds Level 2 Certificate In Marine Construction, Systems Engineering And Maintenance, Marine Engineering, Passed With Merit & Distinction

Gcse'S 2 As 6 Bs 3 Cs