In my role as Supervisor at Tap-In Golf, our daily goal is to deliver a welcoming, high value experience for our Customers. Our focus is on a smooth operational flow of the coordination & check-in process along with a personalized player experience. Emphasis on proficiency using Trackman software and effectively troubleshooting common operational issues. Daily goal is to balance attentive service with operational efficiency to ensure each Customer has a great golf experience.

As a dedicated Sales Professional at NOVA Tastings, representing prominent alcoholic beverage brands, my primary responsibility involved conducting field taste testing at grocery & wine distribution locations creating memorable brand experiences for customers. Supported the full lifecycle of the NOVA Tastings business model including creating sales targets and showcasing promotional brands to achieve “create & close” volume for daily execution and revenue growth. Consistently met or exceeded sales quotas.

Cold call prospecting to medium and large companies in the NYC metropolitan area. Focus was on developing communications skills by preparing for each call, documenting the conversation, and breaking down the calls with sales leadership. Heavy emphasis on building rapport and moving quickly to high value qualifying questions. Documented interactions and outreach in the company CRM Saleschain. Gained experience scheduling virtual appointments and running end-to-end “virtual sales engagements” using research on Zoominfo / LinkedIn to Google Calendar and Zoom / G-Hangouts.

Responsible for greeting members/guests and providing them with all aspects of golf course services. Maintain all practice areas and club assets. Promoted to Team Lead Outside Services and worked as a Course Starter, which helped earn respect from the club Executive management team.