Technical Lead Coach for 2003, 2005, 2009 athletes

Protection of all company assets from loss by assisting in education and training in the prevention of loss, investigating all apparent instances of internal theft/fraud, conducting all investigative interviews and building case file, manage team of 13 investigators, conduct operational store audit to ensure compliance with policies, shrink prevention, and detection of internal dishonesty.

Drive shortage culture focused on awareness and leveraging tools and resources. Influence best practices and execution of inventory control for prevention of operational shortage. Educate store AP and District partners on shortage tools and reporting. Manage team of Field Investigators and store AP Leaders ensuring theft prevention tactics are executed. Lead Field Investigators and store AP Leaders in identifying internal dishonesty and case initiation. Collaborate with Special Investigators as a support partner for Organized Retail Crime cases. Effectively execute new initiatives by leading and coaching team through change. Drive compliance culture mitigating financial and legal risk. First responder to all safe and secure incidents; communication and follow up with all partners. Assess and reinforce physical security expectations (merchandise protection, vendor controls, alarm management, key and core control and technology management). Focus on compliance, integrity and safety. Educate teams on guest engagement to drive profitability. Teach, coach, recognize great performance and provide meaningful feedback. Participate in Talent Development sessions to help build Assets Protection bench. Promote continuous learning through review of best practices.

Protect the assets of the company – including product, cash, and employees - from loss by assisting in education and training in the prevention of loss, investigating all apparent instances of internal theft/fraud, investigating loss through inventory cycles via profit and loss statements and accounting values, and assisting in recovering the worth of lost assets because of dishonest acts and/or gross negligence.

Inventory and Shrink Management via cycle counts, promoting Loss Prevention Programs, investigations of dishonest acts, physical product security, action plans, and operational audits.

Overt and covert surveillance of subjects using surveillance equipment. Internal investigations for WSIB. Retail employee integrity checks.

Managed a team of 6-8 investigators.Inventory/Shrink control through apprehension of external/internal shoplifters/fraudsters, promoting all Loss Prevention programs, training, and auditing of physical security standards. Payroll and supply account management, and statistical month end reporting. Health and Safety captain.