● Managed card and cash payments, as well as maintaining accurate cash-ups● On busy shifts, delegated jobs to the bar staff, in order to work as a team efficiently to deliver quality service● In charge of keeping the bar up to date with cleaning standards during quiet periods● During these quiet times, refreshed the date labels making sure everything was kept up to date● Kept on top of these jobs, showcasing organisational skills and making the bar team more time efficient● Recommended and created unique cocktails for the customers, thinking quickly to pick or create a drink they would love● Dealt with the drunk and rude guests, keeping the environment as quiet and calm as possible to maintain the pleasant atmosphere. A lot of patience and communication skills were required to resolve these situations