Identified and manually processed license plates of toll violators.Recorded and tracked incorrectly identified images from automated system. Escalate to supervisor for review.Consistently and accurately processed 500 plus images per hour.Maintained a 98 percent accuracy rate on monthly audits.Reached team goals and daily achievements on processing rates.Reviewed and consistently processed manual images through license plate review systems.Identified problems with office equipment, systems, processes, and general service issues, and escalated to the proper entity for resolution.Communicated regularly with other units to foster an effective team environment and ensured awareness of issues that may impact their work.