William Epperson Email & Phone Number

New York, Ny, Us

Westport, Connecticut, United States

Stamford, Ct

Transition Lead – Led my department's transition (including people, process, technology, and real estate) to ensure a successful transition to GenpactTransformation Lead – Developed & managed the department’s 2-year transformation journey; increasing customer experience and improving operational efficiencyClient Liaison - Ensured the client and Genpact team aligned on goals, priorities, and performance by standing up new business processes; increasing transparency and trust between the organizationsOperations Manager – Responsible for processes, metrics, and budget for all move, add, change requests and projects for the client; implementing changes to space as well redesigning facility usage for safe return to work during the C19 PandemicPortfolio Consolidation – Project manager on multiple large relocation projects enabling the client’s real estate portfolio consolidation goals; delivering projects on time and within budget

Westport, Connecticut, United States

Project Management Office - Developed & ran new PMO processes for the selection, prioritization, and governance of the department's projects. Implemented Project & Portfolio Management (PPM) software to both reduce manual efforts and enable management to make decisions with accurate and real-time information.Business Analyst & Special Projects - Project Managed and designed various projects across the department including; designed and ran new risk management processes, created new metrics and collection processes, developed a business architecture for the department to integrate processes, and improved our annual planning processes greatly reducing cycle times.

Westport, Connecticut, United States

Consultant at Bridgewater Associates

New York, Ny

Data Center Strategy Consultant - Designed and ran a data center strategy offering to advise clients in the market for colocation data centers and managed IT services IT Service Management - Utilized ITIL skillet to analyze and improve client’s IT processes in areas such as configuration management, availability & service reporting, and asset management. Simplified data collection processes and enabled tech leadership to understand performance through improved dashboards and reportsIT Project Analyst/Project Coordination - Business analyst and project coordinator for various clients on data center migration and network deployment projects. Developed cost savings models and ensured migration activities were coordinated and performed across teams to safely transition services without downtime while validating expected benefits through benchmarks and metrics.Data Center Design - Supported engineering in designing our client's small-medium size data centers utilizing fluid dynamics models to both validate capacity/demand, inform efficiency opportunities, and bring our plans to life for a client.

New York, New York, United States

Internship supporting the Barclays Corporate Real Estate Services (CRES) teamTransportation Analysis - Analyzed global ground transportation data across vendors, travel types, and regions and presented a plan for annual cost savings of over $900K for senior managementProcurement support - Created Request for Information (RFI) and Request for Proposal (RFP) documents including schedules and evaluation criteria for CRES servicesData Center Engineering - Improved data center efficiency working with the engineering to update data center layouts for cooling optimization, as well as improved power utilization documentation

Shelton, Connecticut, United States

Conducted reviews on flight control software for compliance per coding standards and utilized Mathworks Simulink to verify flight control model implementation aligned to customer specificationsAssisted with test scripts for redundancy management, temperature sensors, and I/O formal qualification; reported on software test issues/discrepancies to engineering leads