▪ Provided excellent customer service both individually and as part of a team.

▪ Provide a personalised service by working directly with the author.▪ Operated with a high degree of precision on a tight timescale.

▪ Provided a precision service in a high stakes and fast-paced environment.

▪ Clearly and precisely communicated complex ideas.▪ Enabled class discussions, facilitating in-depth communication of technical concepts across diverse identities and viewpoints.▪ Provided constructive criticism and guidance on university-level papers.▪ Managed a group of students throughout COVID disruptions.

▪ Built skills in communicating ideas to others through an operations manual.▪ Independently operated to update the council website.▪ Cooperated as part of a team to assist with council events.▪ Adapted to take on a variety of roles within a short time period.