Led the modernization of the architecture function for the enterprise. Central to this was a combination of effective architecture practices coupled with a dramatic cultural shift towards open collaboration and accountability among technology teams. Highlights include:* Process definition for introducing essential technology standards designed to reduce operational overhead and mitigate operational and security risk.* Leveraging local domain knowledge for key design decisions paired with clear and memorable strategic context and an efficient governance process resulted in the creation of product and service modernization roadmaps on achievable time horizons.* Design of a technical culture that emphasized service quality resulting in an increase in architectural review of high-value initiatives by 300%.* Reduction of technical complexity resulting in a 60% reduction in high impact production incidents.

Responsible for the ideation, design, and delivery of public cloud offerings for the enterprise. * I led the engineering, operations, and security functions for the platforms through startup and scale-up phases.* Implemented governance, risk, and compliance processes as well as adoption strategies for our business in the heavily regulated insurance industry.* Collaborated with corporate functions to deliver vendor contractual requirements, align data governance practices, and publish standards for the enterprise. Adapting these practices to the modern technology landscape enabled our business to safely shift towards cloud computing.

In this role I was the senior infrastructure and platform technologist for the enterprise. I established a team of expert architects and engineers from across the technical spectrum to address design and engineering delivery practices supporting the entire core IT budget. This diverse team delivered transformation strategy and architectures for legacy hosting and platform services.While in this role I created and provided leadership for an initiative to optimize hosting services in all Travelers datacenters through a process of workload inspection, reducing unused compute and storage footprint through attrition by applying a data-driven approach during common refresh activities. This reduced the cost of complex and over-provisioned systems in the US by 12% and by 70% for the UK division.

Led the creation of the first large-scale agile practices for the company. This work was the catalyst for the comprehensive cultural shift away from traditional practices towards what is now a full-scale adoption of agile delivery.* Partnered with business leaders and compliance organizations to safely launch the direct-to-consumer business.* Delivered the direct-to-consumer e-commerce platform.* Redesign and complete overhaul of travelers.com and supporting web properties.* Delivered intelligent fraud identification and mitigation systems.* Delivered real-time market analytics services for the business.

* Designed and built a team of technical professionals responsible for the creation, support, and maintenance of financial reporting solutions for the highly regulated Fund Services business. * Designed and managed the development of automation, reporting, and content delivery systems. * Provided critical technology momentum by creating the company’s first web-based reporting platform for the fund accounting system.

Partnered with business leadership to initiate the start-up and scale-up of the interactive practice. The creation and growth of a team of developers, designers, and administrative staff responsible for the development of web-based systems allowed the company to help enterprise clients navigate both entry into web-based markets as well as the transition from Web 1.0 to Web 2.0.