Will Feil Email & Phone Number

I am a Customer Success Manager at World Wide Technology, responsible for ensuring customer satisfaction and success in IT Managed Services, focusing on Network Infrastructure and UC Managed Support. My skills include ServiceNow, IT Operations, Customer Escalation Management, and Gainsight. Prior to this, I worked as an Information Technology Project Manager for 3 years, managing infrastructure network build and delivery. I also have experience as a Partner Support Coordinator, where I identified and maintained compliance with new Professional Services partners, and as a Sales Manager and Assistant Department Head at Life Time Inc., where my skills included recurring billing, sales management, and customer retention. Before entering the corporate world, I was a Personal Trainer with experience in retail sales.

Listed skills include Personal Training, Customer Service, Athletics, Public Speaking, and 14 others.