Will Ford Email & Phone Number

Automotive and Tech Website and YouTube Channel dedicated to sharing real experiences and knowledge with the community.www.boostedmedia.net

• Management of accounts and assets• Customer and public relations• Administrator for multinational company websites and online forums• Management of online public relations for multinational companies• Web development – HTML, ASP, MySQL, PHP, CSS, Joomla! 1.0 – 2.5• Graphic design• Sales and marketing• Development and maintenance of relationships with potential clients

Responsible for developing world class content for use on-line to communicate the benefits of and educate on Sony technology, to dealers and to customers across Australia and New Zealand, in line with strategic category messages and group objectives.• Develop training materials within deadlines for use in on-line, Face to Face & Video Training.• Liaise with Product specialists and Product Managers to deliver appropriate and technically accurate messages.• Develop and maintain all areas of the Sony “learning centre” site and learning promotion content.• Provide weekly/monthly NPS reports and analytics to wider business

• Coordination of Service Desk and small team of 5 Engineers.• Technical Hardware/Software support of over 1000 Windows XP terminals• Telephone and Help Desk Support for over 1500 users• Student/Teacher Relations• Training and support for Students/Teachers both one on one and in a classroom environment• Management of company assets• Maintaining service record database• Video/Audio editing• Strategic planning for continual improvement of business practices• Organisation of external contractors• Preparation and configuration of new PC installations

• Designing and manufacturing military specification equipment• Hardware/Software Design/Development for the Noise Camera traffic monitoring system which won the runner up Excellence in Acoustics Award for Australian and New Zealand in 2006• Component level troubleshooting and repair• On site maintenance and repairs• Customer relations• Network maintenance• PC upgrades and maintenance• Web site design and maintenance• Graphic design of brochures and other advertising material• Keeping and maintaining records of maintenance for all equipment in accordance with strict QA• Issuing quotes and NATA endorsed reports for calibration• Performing calibrations in accordance with NATA guidelines• Maintenance and development automated calibration software• Performing routine internal audits of calibration procedures• Sales and marketing• Audit preparation• Authoring work procedures to comply with changes to Australian standards• Sourcing and ordering of parts• Authoring of Manufacturing Data Packs and Bill of Materials• CAD design• Authoring user manuals, technical notes, work instructions and brochures for new products