Will Franks, Mba, Shrm-Scp, Ccp Email & Phone Number

Phoenix, AZ, US

Salt Lake City, UT, US

Scottsdale, AZ, US

Scottsdale, Arizona, US

Phoenix, AZ, US

• Led all HR strategy, as Head of HR and executive team member, for total rewards, talent acquisition, organizational development/learning, employee relations and HRIS. Transformed department to maximize talent, improve.
• Championed, developed, implemented leadership training and development architecture to provide leadership roadmap framework, focused on competency-based, whole person traditional and non-traditional development.
• Enhanced the organization's people strategy to attract and retain staff by developing and implemented total rewards programs that increased our employee benefit offerings, enhancing the wellness programs (38% increase.
• Led a talent acquisition initiative that supported the organization's strategy to foster a diverse and inclusive culture through creating a source recruiting program that increased our diversity applicant pool by 12%.
• Partnered with senior Leadership to assess, recommend, and develop key selection/workforce planning, commission/incentive programs, training, and change management programs shifting culture from transactional to a.
• Expanded the talent pool for hard to fill positions in the automotive industry through partnering with leaders to develop an on the job mentoring program, which led to career opportunities for staff and a 30% increase.

Phoenix, AZ, US

• Designed and directed total rewards, goal setting, performance management, employee engagement strategy and was a strategic HR business partner for divisional leaders. Oversight for maintenance/upgrade of related HRIS.
• Directed preparation and implementation of the annual organization-wide compensation and performance management programs and budget. Managed the development and administration of the management and staff incentive plans.
• Led dramatic turnaround of critical nursing shortage and attrition (nearly 50%) that negatively impacted patient care and satisfaction. Analyzed attrition, hiring practices, market competitiveness, nurse engagement.
• Partnered with the COO of the Health Plan Division to align performance planning and evaluation with corporate processes. Implemented web-based Goal and Evaluation Management (GEM) system, transforming performance.
• Selected by executive team to co-lead, with operational VP, development/implementation of process and timeline enabling executive leaders to identify organizational goals by end of fiscal year.

St. Louis, MO, US

• Internal consultant to management for Forbes Top 500 privately-held company that supports Fortune 1000 companies in understanding, enabling, and motivating employees, partners, and customers. Designed, implemented.
• Managed re-design of business to business incentive program, competency model and career path for sector sales team increasing team cohesiveness, motivation, and high potential development; reduced operational costs.

St Louis, MO, US

Business partner for executive team, provided input into strategic planning process and successfully managed compensation, employee relations, performance management, training delivery, management coaching, and OD to drive business results.

Project manager for clients to enable an efficient home buying and selling process.

Reston, Virginia, US

Organizational Learning and Development Consultant who designed competency models and learning development programs through quantitative/qualitative research that provided a roadmap to assess/develop leaders.

M.S., Industrial/Organizational Psychology

Mba, Business Administration And Management, General