Will Good Email & Phone Number

King Of Prussia, Pennsylvania, United States

· Established and managed a robust reference library encompassing fee schedule/UCR tables, legislative documents, and calculators, serving as a key resource for the organization.· Led the design and implementation of an internal medical billing platform and user interface, enhancing automation and increasing control over the Revenue Cycle Management (RCM).

Tampa, Florida

· Spearheaded the management of an extensive reference library containing fee schedule/UCR tables, legislative documents, and calculators, providing a valuable resource for efficient decision-making.· Actively collaborated with Accounting, Sales, Provider Relations, and senior leadership teams, providing key assistance with regulatory requests, contractual.

Jacksonville, Florida Area

Director of Compliance, One Call Care, Inc./Align Networks, Inc.· Successfully procured and integrated workers' compensation fee schedule data and ground rules on a national scale utilizing IT solutions, ensuring streamlined and accurate billing processes.· Conducted comprehensive audits to pinpoint potential discrepancies and misinterpretations of.

Jacksonville, Florida Area

· Developed a proprietary automated billing system that consistently maintained a daily revenue of $3.2M on all outpatient rehabilitation bills, demonstrating strategic resource management and innovative solutions.· Led a dedicated team in maintaining, managing, and troubleshooting the billing process, ensuring a smooth operational flow and minimal.

Jacksonville, Florida Area

Provider Network Manager, Align Networks, Inc.· Developed nationwide connections with outpatient rehabilitation providers to extend service coverage and enhance care quality.· Negotiated optimal reimbursement rates for workers’ compensation patients on both individual case and broader contractual levels, balancing cost-effectiveness and care quality.·.

Chico, California Area

· Provided in-depth assistance to patients and providers with escalated claims-related issues, demonstrating exceptional customer service and problem-solving abilities.· Conducted real-time research on specific bills during phone interactions, swiftly determining the appropriate next steps, including reprocessing or upholding original denial decisions.·.