Leadership of Group Internal Audit's journey integrate agile ways of working into UBS's audit approach, as well as the integration of the Credit Suisse internal audit function onto UBS audit methodology and ways of working.Through this we are helping the new combined organisation to:- Harness the best of UBS and Credit Suisse audit teams' ways of working to create an optimal approach- Provide earlier insight on audit findings to business divisions- Empower auditors… Show more Leadership of Group Internal Audit's journey integrate agile ways of working into UBS's audit approach, as well as the integration of the Credit Suisse internal audit function onto UBS audit methodology and ways of working.Through this we are helping the new combined organisation to:- Harness the best of UBS and Credit Suisse audit teams' ways of working to create an optimal approach- Provide earlier insight on audit findings to business divisions- Empower auditors across the department to have greater impact through their delivery- Maximise capacity and drive continual focus on the highest value activities- Optimisation of core delivery processes and ways of working Show less

Supporting UBS senior leadership to build a truly client centric organisation with, brilliant client experience at the heart of everything we do. Using agile ways of working, a purpose driven mindset and human centred design to build end to end journeys that deliver brilliant services to both clients and our UBS colleagues.- Leading on the transformation of UBS End to End Service journeys and teams to support the delivery of amazing experiences for clients and colleagues.- Leading… Show more Supporting UBS senior leadership to build a truly client centric organisation with, brilliant client experience at the heart of everything we do. Using agile ways of working, a purpose driven mindset and human centred design to build end to end journeys that deliver brilliant services to both clients and our UBS colleagues.- Leading on the transformation of UBS End to End Service journeys and teams to support the delivery of amazing experiences for clients and colleagues.- Leading on Agile strategy, op model design and methodology for non-tech service delivery functions including Group Risk Control, Shared Services and HR.- Leading a portfolio of Agile Transformation programmes, supported by a team of c20 Agile and CX specialists, optimising service delivery and delivering multi£m in annual benefit.- Driving the high performing teams approach for service delivery colleagues.- Providing thought leadership and coaching to Exec leadership on how to leverage purpose driven mindset and agile delivery to support customer experience. Show less

Supporting individuals and small businesses to unlock their potential through straight-talking, pragmatic and personalised coaching and mentoring through four focus areas:- Boost your career- Communicate with impact- Lead effectively with authenticity - Improve your businessOffering support via:- 1 to 1 coaching and mentoring- Business coaching and consulting- Group coaching and masterclasses- Keynote talks

- Customer Experience - Customer Journey & E2E Value Stream Transformation- Service Design- Organisational Agility - Operational Excellence- Business Transformation- Leadership capability build- Culture Change- Creation of high performing teams- Continuous improvement- Lean & Systems thinking

BT's Group Transformation team is an internally focused consultancy that leads on all major change programmes within BT. Delivering >£1bn of Cost Transformation and benefit per year for the last 4 years, the team is now focusing on revenue and margin growth through major organizational re-structures and leadership of the EE integration programme.- Delivered a programme to uplift the organisational capability of BT’s change management & delivery functions (3,200+ programme managers… Show more BT's Group Transformation team is an internally focused consultancy that leads on all major change programmes within BT. Delivering >£1bn of Cost Transformation and benefit per year for the last 4 years, the team is now focusing on revenue and margin growth through major organizational re-structures and leadership of the EE integration programme.- Delivered a programme to uplift the organisational capability of BT’s change management & delivery functions (3,200+ programme managers and business improvement consultants). - Designed and led people & process improvement programmes across 5,000 FTE engineer force delivering a high value network worth £1bn revenue pa. Reduced average product delivery time by 6% on c30% of orders and delivered >£8m annualised benefit. - Portfolio managed 8 consultants to deliver a portfolio of pan-organisation HR change programmes with a total annualised benefit of £90.5m in 15/16, including performance management, operating model and employee benefits reviews. - Commenced the establishment of a new operations function for BT's internal consulting group, working into the COO. Developed financial reporting processes to board level, resource modeling and planning tools, strategic communications and established internal work stream initiatives. - Acted as a leadership and management SME for BT Academy's Business Transformation professional community, delivering talks, knowledge calls and workshops to over 3,000 people in the organization. Show less

• Management of operational processes, operational change, compliance and training in the organisation (651 personnel). Selected for the role and promotion two years ahead of peer group.• Led the operational and cultural change strand of an organisation wide transformation programme to change the unit’s function from Operations in Afghanistan to being the UK Multi-role Reaction Force. The work strands sought to re-define the unit’s core function through projects to implement new equipment,… Show more • Management of operational processes, operational change, compliance and training in the organisation (651 personnel). Selected for the role and promotion two years ahead of peer group.• Led the operational and cultural change strand of an organisation wide transformation programme to change the unit’s function from Operations in Afghanistan to being the UK Multi-role Reaction Force. The work strands sought to re-define the unit’s core function through projects to implement new equipment, training systems and cultural approach within strict budget, resource and time constraints.• Project managed a £17m multinational training event in the US. Coordinated 31 department managers to deliver training to 1000+ personnel. Developed training criteria against internal and external customer requirements and surpassed standards in all areas within budget. Leveraged £4m of US resource support at no additional cost to UK through stakeholder relationship building. • Analysed, re-designed and implemented an Excel based planning tool and user processes that reduced errors in resource requesting and the allocation of those resources. £2.3m excess cost was saved in the first 3 months with the tool later implemented across the Royal Marines organisation. Show less

• Direct line management of eight Operational Team Managers and responsibility for 52 staff in Helmand Province, coordinating operational activity of 2,150 personnel in the unit’s area of responsibility. • Management of major incident response support service to ground troops in a highly dynamic, high-risk environment in order to mitigate risk to personnel and campaign strategy.• Strategic and tactical campaign planning, including accurate task delegation and prioritisation, to ensure… Show more • Direct line management of eight Operational Team Managers and responsibility for 52 staff in Helmand Province, coordinating operational activity of 2,150 personnel in the unit’s area of responsibility. • Management of major incident response support service to ground troops in a highly dynamic, high-risk environment in order to mitigate risk to personnel and campaign strategy.• Strategic and tactical campaign planning, including accurate task delegation and prioritisation, to ensure successful delivery and safety of ground troops, local population and £multi-million assets.• Re-designed a key performance and resource usage reporting template, which was implemented across the Regional Multinational Task Force.• Project managed the redevelopment of operational processes resulting in improved efficiency for essential actions and internal/external communication, implemented as standard operating procedure by the UK Task Force Headquarters for all UK Battle Groups.• Awarded the Queen’s Commendation for Valuable Service as a result of achievements in the Operations Officer role, one of 96 people formally recognised from a 9,000 strong UK Task Force in the Operational Honours List – Oct 2013. Show less

• Designed and delivered the Afghanistan pre-deployment training programme for 1,200 personnel within 40 Commando, in line with the Permanent Joint Headquarters regulations. Two of the exercise designs were incorporated by British Army HQ as being exemplar for pre-Afghanistan training delivery.• Initiated and project managed the design and build of two bespoke in-house training facilities, to take advantage of a Naval budget underspend.

• Responsible for the initial selection and mentoring of all Royal Marines and Royal Navy Officer candidates in London and South-East England with an 82% success rate for mentored candidates.

• Responsible for the redevelopment of the UK training structure resulting in a 60% increase in students trained annually, with only a 25% increase in resource allocation. The project created an £8m in year cost efficiency saving through the implementation of computer based training systems. The training structure and material was taken by NATO and US Joint Force Command and distributed as an example of best practice to all NATO and US training establishments.• Selected for and… Show more • Responsible for the redevelopment of the UK training structure resulting in a 60% increase in students trained annually, with only a 25% increase in resource allocation. The project created an £8m in year cost efficiency saving through the implementation of computer based training systems. The training structure and material was taken by NATO and US Joint Force Command and distributed as an example of best practice to all NATO and US training establishments.• Selected for and conducted an international instructor exchange project with the US Marine Corps.• Spoke on behalf of the MOD at two NATO international conferences.• Awarded the Royal Air Force Commander’s Commendation in the Queen’s Birthday Honours List 2010. Show less

• Led a specialist team delivering support to a Commando Unit in Afghanistan.

• Led a team of 40 Marines, supporting the British Army on operations in Afghanistan, including the development of tactics and procedures for a new organisation-wide capability.

• Led a 30-man troop in an offensive Commando Unit in Sierra Leone and Arctic Training in Norway.

• Awarded the Royal Marines Commandant General’s Prize for Tactical Acumen.• Finished third in the order of merit in an intake of 63 candidates.